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Instructional Services

Adding a Certifcate Exception

Sometimes when you try to access the Blackboard login page from CSUCI's home page, you will be greeted by a screen similar to the following:

(**These images are from using Mozilla Firefox, if you are using IE or Safari the messages may differ slightly)

Secure connection failed

This page is displayed if you have not previously added the Blackboard certificate as an exception to your computer.  However, it is a very easy fix.

To navigate to the Blackboard page from here:

  • Click the "Or you can add an exception..." link at the bottom of the warning.
    Or you can add an exception
  • On the following screen, click the "Get Certificate" button
    Get certificate screen
  • Next, go ahead and click the button that says "Add Exception."Add exception
  • Now click on the button that says "Confirm Security Exception."Confirm security exception

After this, you should be able to go to the Blackboard login page with no problems