Information Technology

Account & Password FAQ for Students

How do I get access to “XYZ” or other system?

Start by reading the list of systems available for students.

(Employees: start here).

How do I get my Dolphin User Name?

To receive a Dolphin User Name, a student must:

  1. Be admitted to CSU Channel Islands as a student; and
  2. Have filed an "Intent to Enroll" form with Admissions.

Once you have completed these two steps, you will be mailed a letter containing your Dolphin User Name and Student ID number.

Once your receive your Dolphin User Name, you must activate your Dolphin Account before you can use it to access myCI and other IT systems at CSUCI.

What is my Dolphin User Name?

Your Dolphin User Name is in the format: firstname.lastnameXXX, where XXX is a 3-digit number. For example, a student named Pat Richards might have the Dolphin User Name pat.richards123.

What is my Dolphin Password?

If you have never used your Dolphin Password before: you must activate your Dolphin Account before you can use myCI and other IT systems at CSUCI.

If you forgot your current password: go to the Dolphin Password Reset page.

What is my student ID Number?

Students receive their Student ID number in a letter (via postal mail) once they have been admitted to CSUCI and have filed an "Intent to Enroll" form with Admissions.

Your student ID Number is the 9-digit number, which is also located on the front of your student ID card in the bottom-left corner, right below your name. Please view the following example:

Example of a CSUCI student ID Card

 

I forgot my student ID number. Where can I retreive it? 

If you forgot your student ID number, please contact Admissions & Recruitment.  

I forgot/lost my Dolphin password. Where can I get a new one?

If you forgot your password, go to the Dolphin Password Reset page.

How do I change my Dolphin password?

To change your password:

  1. Go to MyCI
  2. Sign in with your current Dolphin User Name and Password
  3. Select the “Change Password” link in the My Account module.
  4. Follow the instructions to complete your password change.

If you forgot your Dolphin Password, go to the Dolphin Password Reset page.

What is my email address?

Your email address is your Dolphin user name + "@dolphin.csuci.edu". For example, a student named Pat Richards with the Dolphin User Name pat.richards123 would have the Dolphin email address pat.richards123@dolphin.csuci.edu. Please visit the Email page for more help.