Reservation and Fee Questions

How do I reserve a space in orientation?

You will receive access to the online orientation reservation form through your myCI page after your Intent to Enroll has been received by the Admissions office.

When can I register for orientation?

Registration will open on April 11, 2015, which coincides with Discover CI. Please reference your myCI regularly after submitting your Intent to Enroll for access to registering for Island View Orientation.

Is orientation required?

Orientation is required for all incoming freshmen. You must attend orientation in full to be eligible to register for classes.

I have registered for orientation but have decided not to attend; can I receive a refund?

The $175 portion of the IVO fee is non-refundable. All other charges are subject to partial refund. Please contact New Student, Orientation and Transition Programs at for more details.

I can only attend a specific orientation session.  How do I specify this on the reservation form?

At the beginning of the online reservation, you will need to select your preferred date.  The reservation system will indicate which dates are no longer available due to capacity.  Remember, dates are filled on a first-come, first-served basis so it is possible that you will not receive your first choice.  To ensure a space at IVO, register for a date that is open then contact New Student, Orientation and Transition Programs to be placed on a waiting list for an unavailable date at or (805) 437-3160.  We will do our best to accommodate any special needs considering our space limitations.

What is the deadline for registering for orientation?

All reservations for freshman Island View Orientation must be made by Monday, May 18, 2015, by 11:59 p.m.

What happens if I do not register for orientation by the deadline?

Students who do not sign up and pay for orientation by May 18, 2015, by 11:59 p.m. will be wait-listed by the Admissions office. Students on the wait list will be allowed to register for orientation and enroll at the University on a space-available basis.  Contact the Admissions office via email at or call the Enrollment Center at (805) 437-8500 for assistance.

Who do I contact to find out about my myCI page, access to the reservation system or Statement of Intent?

Contact the Admissions office via email at or call the Enrollment Center at (805) 437-8500.

How will I know if I get the date I requested?

If you pay online with a credit card you will be able to secure a space immediately via the online reservation form.  Individuals who pay by check (see below) will receive an email confirmation containing the date for which they have been registered after we have received and processed the reservation form and payment.  It may take up to two weeks to receive this email confirmation. 

May I pay with a credit card?

Yes, you may pay with a credit card in the payment section of the online reservation form.  This will secure your space immediately!

May I pay with a check?

We highly recommend paying with a credit card; a check payment will cause your orientation registration to be delayed.  Individuals who wish to secure a space in Island View Orientation immediately should complete the online reservation form and pay with a credit card.

A check payment will delay your reservation; reservations are not complete until your payment has been processed.

Checks written out to: CSU Channel Islands
Memo: Island View Orientation
Send to:
Attn: New Student, Orientation & Transition Programs
CSU Channel Islands
One University Drive
Camarillo CA 93012 USA
Bell Tower Room 1506

Payments must be received by May 18, 2015, to secure your space.

Does financial aid cover the orientation fees?

It is possible that your financial aid may cover the fees, but not guaranteed. For students receiving financial aid, a request must be submitted via email to requesting a fee deferral (postponement) until financial aid is disbursed. Please submit requests as soon as possible but no later than May 4, 2015, to ensure time for the review process. Please note that failure to pay by the course registration fee deadline may result in disenrollment from your courses. Please refer to the Student Business Services website for fee deadline information.

I live locally; do I have to stay on campus during orientation?

All freshmen are required to stay on campus for orientation so that we may provide you with a holistic introduction to the campus community. Staying on campus provides you with an excellent opportunity to engage with your peers and become familiar with our community.

Are students allowed to leave campus during orientation?

Students will be busy on campus during the entire two days of orientation and are not permitted to leave campus.

Guest Information

Do my guests have to register for orientation and pay the fee?

During registration, students are given the option to add one or more guests and are then prompted to pay an additional fee for each guest. Any guest who is attending orientation with students must pay the required guest fee. If guests would like to stay overnight in student housing, there is an additional fee. Guests will not be housed with students, but will be in Anacapa Village with other parents.

I have a guest who wishes to attend only part of the two-day freshman orientation.  Can this person pay a pro-rated fee?

We do not offer pro-rated fees for guests. Any guests who wish to attend all or part of orientation must register and pay the entire guest orientation fee.

Do my guests have to stay in on-campus housing?

Guests attending freshman orientation are invited, but not required, to stay in our on-campus student housing.  All guests electing to stay in on-campus student housing are required to attend Island View Orientation. On-campus housing space for guests is available on a first-come, first-served basis.

Do guests who are being accommodated in on-campus student housing stay with their student?

No, guests will be staying with three other family members of the same gender in Anacapa Village, which are the accommodations for upperclassmen during the school year. Students will be staying in Santa Cruz Village with three other students of the same gender in order to provide them with an opportunity to get to know their peers. Staying on campus provides students with an excellent opportunity to engage with their peers and become familiar with their community.

Preparation, Logistics, Etc.

May I buy my parking permit, ID card and books and pay tuition and/or housing fees at orientation?

Yes, you may pay for or purchase these items. Acceptable forms of payment are cash, check, money order or certain credit cards. CI only accepts MasterCard, AMEX, Discover and Diner's Club. VISA is NOT accepted. All credit card transactions are done online. Please make sure that you come with the appropriate form(s) of payment. There will be time at the closing of orientation on day two to take care of campus business, as well as check out the student bookstore.

Will I register for classes at Island View Orientation?

Freshmen will learn about academic requirements and policies, get one-on-one professional academic advising, meet fellow classmates and student leaders, and attend various sessions.

Upon the completion of Island View Orientation students will be given instructions on registering for classes. Attendance at IVO in full is required in order to register for courses.

What time is check-in?

While the IVO schedule is currently being finalized, check-in for freshman orientation typically takes place between 7:00 a.m. and 8:00 a.m. in Santa Cruz Village.

What time does orientation end?

While the IVO schedule is currently being finalized, we anticipate orientation will end at approximately 3:00 p.m. on day two.

Where is check-in?

Students should check-in in the South Quad. Directional signage will be provided on campus for your guidance.

Where do I park and do I need a permit?

Parking lots will be clearly marked when you arrive to campus; you will not need a permit.

If you have further questions, please contact New Student, Orientation and Transition Programs at or call (805) 437-3160.