Reservation and Fee Questions

Why do I need to attend IVO?

As a transfer student, you may not be familiar with the campus layout, campus culture, policies and academic expectations. IVO familiarizes students with these essentials, while introducing you to campus traditions and culture and connecting you to an Orientation Leader as a resource. As a result of attending orientation, students are more likely to feel welcome at CI, at ease with their transition, familiar with campus resources and the course registration process, and overall better-prepared for their University experience. 

Is orientation required?

Orientation is mandatory for all incoming students. You are required to attend the entire orientation program in order to register and enroll in classes. If you do not attend or leave during any portion of the program, your admission will be withdrawn and you will need to reapply for the next available term. Students who arrive late will not be allowed to attend orientation.

I have registered for orientation but have decided not to attend; can I receive a refund?

Unfortunately, the IVO fees are completely non-refundable.

Does financial aid cover the orientation fees?

CI does not offer waivers, reductions or payment plans for orientation fees. Please plan accordingly. Students who do not register and/or pay for orientation once registration is closed will be put on a waiting list and invited to register for orientation and enroll at the University on a space-available basis.

Students who filed a 2016-17 FAFSA (Free Application for Federal Student Aid) on or before the March 2 priority deadline AND who are determined by the Financial Aid office to demonstrate high financial need will be considered for a deferment of the new student orientation fee. Guest registration fees and orientation merchandise are not eligible for deferment.

Deferment means that payment of the orientation fee will be credited to your fall semester’s account if you enroll as planned and may be covered by financial aid if you are found eligible. If you choose not to enroll or your admission is cancelled or revoked, you are still held responsible for paying the orientation fee. Financial aid will not cover expenses owed to CSU Channel Islands for failing to enroll as planned or when your admissions is cancelled or revoked.

To speak with someone in New Student, Orientation and Transition Programs regarding this process please call 805-437-3160 or email us at

Do my guests have to register for orientation and pay the fee?

During registration, students are given the option to add one or more guests and are then prompted to pay an additional fee for each guest. Any guest who is attending orientation with students must pay the required guest fee.

Preparation, Logistics, Etc.

May I buy my parking permit, ID card and books and pay tuition and/or housing fees at orientation?

Although it is typically not a scheduled session of the day’s agenda, you may pay for or purchase your parking permit, books and pay tuition and/or housing fees on your own time during the day. Pictures will be taken for the ID card, but the cards will not be available until the beginning of August. Acceptable forms of payment are cash, check, money order or certain credit cards. All credit card transactions are done online. Please make sure that you come with the appropriate form(s) of payment.

Will I register for classes at Island View Orientation?

Attendance at IVO is required in full in order to receive access to register for courses following IVO.

Where is check-in?

Directional signage will be provided on campus for your guidance.

Where do I park and do I need a permit?

Parking lots will be clearly marked when you arrive to campus; you will not need a permit.

If you have further questions, please contact New Student, Orientation and Transition Programs at or call 805-437-3160.