2011 OPC Survey Results
Dear Survey Respondents,
We, at OPC, sincerely appreciate your taking the time to rate our services to the Campus and for giving us feed-back. OPC’s role is to keep the Campus functioning, so that the faculty, staff and students can continue to teach and learn in a welcoming environment. Your responses help us gauge our performance and to strive to do better.
We are posting the results of the 2011 survey here. Please see the link below. We have also received written comments about our services. The comments are grouped together for each area of service OPC provides. Our responses to your comments are posted in italics.
We thank you for your generally high ratings and positive comments about our services, and we sincerely appreciate your support. There are certain areas where we can improve our performance. We are taking active steps to perform better in these areas. We hope you will see a distinct improvement over the next few months.
Your comments are always welcome. If you have any questions or comments, please contact OPC Work Center at opcworkcenter@csuci.edu (ext. 8462) or me.
Dave Chakraborty
Associate Vice President – OPC
debabrata.chakraborty@csuci.edu
2011 Summary of Comments (MS Word, 46.7KB)
Customer Service Survey Charts (PDF, 402KB)