Work Order Process

How do I request a Work Order?

Work Orders define specific work needing completion by one or more OPC units. Work Orders are initiated via email to the OPC Work Center at opcworkcenter@csuci.edu.  Please describe the request with sufficient detail (i.e.; issue, location, room number, etc. ). Requests can be made 24 hours a day. Your request will be processed the next business day and you will receive an automated response from the Web-Work administrator.

Work Order Policy

All work orders submitted to the OPC Work Center should be requested by the Department Designated Requester. Only requests submitted in by the Designated Requestor will be processed. If you don't know who your Designated Requestor is, please contact your department lead.  opcworkcenter@csuci.edu

Emergency Work Orders

Situations that may harm or damage property or personnel if not attended to immediately (i.e.; broken water pipe, toilet overflowing, broken window, exposed electrical wires, etc.) should be called into the OPC main line (805) 437-8461 during normal business hours, or Police dispatch at (805) 437-8444, outside normal business hours.

Charge Back Policy

OPC provides basic repairs and maintenance without charge. CSUCI has a cost recovery process, as required by the state, requiring departments to pay for services that are not routine maintenance. Office moves, building a wall, hanging pictures, or moving furniture are not routine maintenance and the requesting department will be charged. View the policy on OPC Chargebacks.