Frequently Asked Questions
- Where is Personal Counseling Services located?
- How do I make an appointment?
- What if I make an appointment and decide I don’t need help?
- Is Personal Counseling Services just about counseling sessions?
- When should I visit PCS?
- What if I need psychiatric medication?
- What can you get done in six sessions?
- How can I refer someone for counseling?
- Who provides the counseling?
- Are there after-hours or emergency services?
- I have a question not covered here – who should I ask?
- When to Ask For Help
PCS is located in Bell Tower East 1865.
Call (805) 437- 2088 or email firstname.lastname@example.org and we will get back to you within 24 hours.
Pressure that prompts you to seek help can ease a bit and it may seem unnecessary to go for counseling. However, these same issues tend to recur until resolved. If you need to miss an appointment please call to cancel as soon as possible.
No, not at all! A major part of a college education is the ‘life lessons’ we receive through experience. PCS offers educational services to help students with “Life 101.” In addition to providing individual, couples and group counseling, PCS conducts workshops and is available to work with any campus group or organization, lectures in classes, and works together with many of the other campus offices and programs to support students’ learning in the classroom and in life. Any issue, big or small, is appropriate to discuss.
Here are some examples of when you should definitely visit PCS:
- When you feel trapped or that there is nowhere to turn
- When you worry all the time and never seem to find the answers
- When the way you feel is affecting your sleep, your eating habits, your job, your relationships, your classes, and how you take care of yourself in everyday life
- When you feel depressed and can’t seem to pull out of it
PCS contracts with a board-certified psychiatrist on a limited basis for those students that require evaluation and administration of psychotropic medication for more serious emotional problems. Additionally, PCS maintains a referral list of psychiatrists in the local area. In some cases, CI Student Health Services may prescribe and monitor medications. The CSU Healthlink student insurance program covers psychiatric visits for certain conditions. For more information on student health insurance, visit www.csuhealthlink.com.
Our goal is to help you learn how to help yourself. We’re familiar with the University and what it’s like to be a student here, both the good and not-so-good parts. This gives us the inside track in supporting you as a person and as a student. You might be surprised at how much can be accomplished. PCS can work together with outside therapists, too, for your benefit.
Faculty, staff, friends or family will often notice changes in a student before he/she does, resulting in concern and a desire to refer them for counseling. We suggest that you first talk with the student, express your concerns and encourage the student to call or visit PCS to make an appointment. If appropriate, you may make the call and let the student schedule a session. If desired, you may walk the student over to the office and provide support. You can also call and consult with a counselor regarding how to refer an individual who may be reluctant to seek help.
All counseling services are provided by a licensed psychologist or a licensed Marriage and Family Therapist (MFT).
Yes and no. Yes in that a PCS counselor can be called to assist in an emergency. No in that a student cannot call or page a counselor directly. University staff would make the call. If you have an urgent situation, call University Police at (805) 437-8444. If you are on campus and need assistance after PCS office hours or on weekends, please call the University Police at (805) 437-8444. When not on campus, call 911 or have a family member or friend take you to a local emergency room or urgent care clinic.
Call Personal Counseling Services at (805) 437-2088. You may also email questions to PCS at email@example.com.
Sometimes personal problems require more assistance than can be found within your own circle of support. PCS offers counseling for students who are struggling with issues related to family, social and romantic relationships, life transitions, sexuality, grief, stress, sexual assault, anxiety, loss of motivation or depression. If you are dealing with any of these issues or need professional help in general, please come in or call for an intake appointment.