Emergency Response and Evacuation Procedures

The responsibility for a University emergency management program as required in California State University Executive Order #1056 ("California State University Emergency Management Program") has been delegated to the CI Police Department (CIPD). The CIPD is responsible for the implementation and maintenance of an emergency management program on campus and the development and implementation of programs and projects in emergency planning, training, response, and recovery.

The University has developed an Emergency Operations Plan (EOP) which addresses the planned response to emergency/disaster situations associated with natural disaster, technological incidents and national security emergencies. The EOP is designed to meet State (SEMS) and Federal (NIMS) requirements. Incorporating the principles of the Incident Command System (ICS), the EOP provides emergency responders with procedures, guidelines such as shelter-in-place and evacuation and methods of documentation to effectively manage emergencies. University departments are responsible for developing Emergency Action Plans as well as Business Continuity Plans for their staff and areas of responsibility. The University conducts exercises each year, which have included table top exercises, functional, and full-scale exercises, and tests of the emergency notification systems on campus. These tests are designed to assess and evaluate the emergency response plans and capabilities of the University. Evaluations, after action, and corrective action reports which are designed for assessment and evaluation of emergency plans and capabilities are completed after each drill. The University will publish a summary of its emergency response and evacuation procedures in conjunction with at least one drill or exercise each calendar year.

The CIPD supervisors and officers have received training in ICS and responding to critical incidents on campus. When a serious incident occurs that causes an immediate threat to the campus, the first responders to the scene are usually the CIPD, and if determined necessary by the Chief of Police or his designee, mutual aid will be provided by the Ventura County Sheriff’s Department, California Highway Patrol, and/or the Ventura County Fire Department. These agencies will work together to respond to and manage the incident. Depending on the nature of the emergency, other CI departments and other city, state or federal agencies could also be involved in response to the incident.

Multi-Hazard Response Plan
As part of the University’s response planning, an emergency procedure chart was developed and posted in all classrooms and employee work areas. This chart provides specific directions in response to specific disasters and internal and external threats to the University. A Building Marshal program, patterned after highly successful programs at other CSU facilities has also been developed. These individuals receive special training to assist the police in evacuation of buildings, testing the fire alarm systems, and conducting drills to test our response plans.

Evacuation Procedure
When a signal to evacuate the building is activated or when notified by a CI Police Officer, floor marshal, or building marshal, walk quickly to the nearest marked exit and ask others to do the same. Proceed to the closest stairwell for prompt evacuation to the designated assembly point outside. Building and floor marshals will be required to report on whether any staff are missing or are known to have remained in the building due to disability or injury. Assist disabled persons in exiting the building. When safely outside the building, move to the designated assembly point. Stay at least 100 feet away from any affected buildings or structures, and keep streets and walkways clear for emergency vehicles and personnel. DO NOT return to an evacuated building unless directed to do so by a CI Police Officer or by a building or floor marshal.

Emergency Notification
It shall be the responsibility of any member of the CI community who becomes aware of a potential or existing emergency to notify the CIPD immediately. The primary responsibility for monitoring emergency threats and events resides with the CIPD. The CIPD operates on a continuous 24/7/365 basis and is always available to receive emergency communication from a variety of official and public sources. Upon receipt of this information, it shall be the responsibility of the CIPD to confirm whether there exists a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees on the CI Campus. Depending upon the type of emergency, the CIPD may consult with appropriate experts in an effort to confirm whether such a threat to the University exists.

In the event of a significant emergency or dangerous situation that involves an immediate threat to the health or safety of students or employees occurring on the CI campus, the University has various systems in place for communicating information quickly to those individuals. Emergency information is communicated to the campus community by way of a voice and text messaging, Reverse 911®, campus email, fire alarm systems, the University Web site, public address systems maintained by the Police Department, external media sources, or by personal communication.

  • Voice and Text Messaging “Blast”: CI uses a software product called InformaCast, a robust, full-featured system that allows University officials to simultaneously broadcast a prerecorded or live audio and/or text message to multiple campus telephones, and indoor and outdoor systems. InformaCast provides the quickest and most comprehensive means of notifying all individuals on campus of a critical incident.
  • CI Alert: CI subscribes to the Connect-ED® emergency messaging system that can simultaneously send safety alerts to telephones, e-mail addresses, text/SMS and TTY/TDD devices. It will only be used for emergency communication purposes and for occasional announcements that could be of interest to all or specific parts of the campus community. Students, faculty, and staff members are able to manage their contact information through myCI.
  • VC Alert: CI is partnered with the Ventura County Sheriff’s Department which provides a mass notification system (VC Alert) to provide urgent communication to all hard wired phones located within the campus community. Additionally, individuals residing in the University Glen residential community can enroll at http://www.vcsd.org/oes/ if they want to receive text message alerts sent during a local emergency.
  • Campus Email: The campus email system has been organized to quickly send mass batches of email messages to students, faculty, and staff members in the event of an emergency.
  • University Web Site: In the event of an on-campus or local emergency the home page of the University’s Web site may be regularly updated with information bulletins. In addition, the home page at www.csuci.edu provides a direct link to emergency preparedness resources. Users can find the link at the bottom of the Web page.
  • myCI: myCI is the Web based portal that provides campus users with single point of access for major campus Information Technology applications, including CI Learn, CI Records, and Dolphin email. During an emergency situation University officials have the ability to post information updates to myCI.
  • Signage: Members of Police & Parking Services have the capability to quickly post informational or instructional signage at the two main points of entry onto the campus.
  • Radio: Emergency Alerts may be broadcasted through KVEN 1450 AM, KHAY 100.7 FM, or KMLA 103.7 AM (Spanish).
  • Media: Critical messages may also be disseminated by Communication & Marketing staff to various media outlets such as print, radio, television, or by news briefings/conferences.

Upon confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees on the CI campus, the University will, without delay, and taking into account the safety of the community, determine the content of the notification and initiate the notification system, unless issuing a notification will, in the professional judgment of responsible authorities, compromise efforts to assist a victim or to contain, respond to, or otherwise mitigate the emergency. The CIPD will immediately collaborate with Communication & Marketing (C&M) staff to determine the content of the emergency notification and the appropriate segment or segments of the University community to receive notifications. Primary responsibility for initiating the various notifications systems resides with C&M. If circumstances prevent an immediate reaction from C&M, emergency notification systems will be initiated by the CIPD.

Thousand Oaks and Goleta Campuses
The above standards for emergency notification will also apply on the Thousand Oaks campus and the Goleta campus.. In consultation with emergency responders, as appropriate, the administrative staff member in charge of the campus will be responsible for determining the content of the emergency notification, identifying the segments of the community to receive a notification, and initiating the appropriate notification system(s).