Refund Information

The CSU makes every effort to keep student costs to a minimum. Fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. Therefore, CSU must reserve the right, even after fees are initially charged or initial fee payments are made, to increase or modify any listed fees. All listed fees, other than mandatory systemwide fees, are subject to change without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by the Board of Trustees, the Chancellor, or the Presidents, as appropriate. 

Changes in mandatory systemwide fees will be made in accordance with the requirements of the Working Families Student Fee Transparency and Accountability Act (Sections 66028 - 66028.6 of the Education Code).

Sign up for Direct Deposit.  It is fast, convenient and secure to have refunds directly deposited to your bank account.  Refund checks will be mailed to the address on file with Records & Registration.  Payments made by credit card will be credited back to the original card number.  The 2.75% credit card service fee is not refundable.  Allow 4-6 weeks for refund processing. 

Refunds will be applied to outstanding debts on your student account and any remaining balance will be remitted to you. 

Important:  It is the student’s responsibility to drop classes, regardless of the reason, by the deadlines to avoid charges or be eligible for a full or pro-rated refund.  Failure to confirm your enrollment and student account records on MyCI may result in charges and holds preventing critical university services.  Students who do not plan to attend, should drop all classes before the first day of the semester:

  • Spring 2016: January 19, 2016

Withdrawal from Classes

A student is eligible for a full refund if fees were paid but no enrollment occurred, or if all classes were dropped prior to the first day of instruction for the term. Procedures for withdrawal and eligibility requirements are available in the Enrollment Center or in the Schedule of Classes. All refunds are processed automatically and may take six to eight weeks to process. Refund checks will be mailed to the address on file. Students can update their address by logging into myCI > CI Records.

A full refund of tuition and other fees for both residents and non-residents tuition occurs under the following circumstances:

  • The tuition and fees were collected in error.
  • The course for which the tuition and other fees were collected was cancelled by the University.
  • The University made a delayed decision that the student was not eligible to enroll in the term for which the tuition and other fees were collected, and that delayed decision was not due to incomplete or inaccurate information provided by the student.
  • The student was activated for compulsory military service.

Note: Students who register for courses offered by the University are obligated for the payment of fees associated with registration for those courses. Failure to cancel registration in any course for an academic term gives rise to an obligation to pay tuition and other fees for the reservation of space in the course(s).