All refunds are sent to the student's mailing address listed in their myCI account. Payments made by credit card will be credited back to the original card used. Please allow six to eight weeks to process a refund.
Due to the timing of charges placed on the student accounts, it's possible that a refund could be initiated even though the student account has not been paid in full. Students are encouraged to review their myCI accounts on a regular basis to avoid late fees and/or a financial hold, and to keep the mailing address current.
If you would like to receive your refund more quickly, please sign up for Direct Deposit. Direct Deposit is also available to parents receiving a refund from a Parent PLUS Loan. Please complete the Parent Plus Loan Direct Deposit Request Form (PDF, 113KB) and mail it (along with a voided check) to:
For refund questions, please send an email to firstname.lastname@example.org.