Mail Fetcher Configuration

Updated: September 2, 2010
Prepared by: Peter Mosinskis, IT Project Supervisor


This document provides instructions on how configure the Google Mail Fetcher tool to import messages from your old Dolphin Email inbox into your new Dolphin Email mailbox. Please note that Mail Fetcher will only transfer mail messages and their attachments from your old Dolphin Email inbox; it will not transfer calendar items, contacts or distribution lists, or other features specific to your old Dolphin Email mailbox.


  1. Logon to myCI
  2. Click the "Dolphin Email" link
  3. Click "Settings" link at the top of any Dolphin Email page
    screenshot of Settings link
  4. Open the "Accounts" tab
    screenshot of Settings screen
  5. In the "Get mail from other accounts" section, click "Add a mail account you own".
    screenshot of Accounts tab
  6. Enter the full email address of your old Dolphin Email address, then click Next Step.
    screenshot of Add a mail account you own screen
  7. Enter the following information:
    1. User name: your Dolphin Name + "" (for example, if your Dolphin Name is pat.smith123, then enter
    2. Password: your Dolphin Password
    3. POP Server:
    4. Port: 995
    5. Check the "Leave a copy of retrieved messages on the server" checkbox.
    6. Check the "Always use a secure connection (SSL) when retrieving mail" checkbox.
    7. Check the "Label incoming messages" checkbox. This will make it easier to locate your old messages in your new Dolphin Email inbox.
    screenshot of mail settings
  8. Check any other options that you desire, then click "Add Account"
  9. On the next screen, choose "No" and click "Finish". (You should choose "No" to ensure that you are using your new Dolphin Email address).
    screenshot of send mail account screen
  10. Dolphin Email will then begin checking and downloading your mail to your account. Depending on the amount of mail you have, it may take a few hours to download all of your messages into your inbox.
    screenshot of Accounts tab
  11. Once your messages are downloaded, they will appear in your Dolphin Email inbox.screenshot of Dolphin Email inbox

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