These FAQs - updated on an ongoing basis - are intended to provide information about CSUCI’s virtual fall semester, details for students, faculty and staff, health information/resources, and COVID-19-related campus communication.

*Additional questions may be submitted via email to csuci.news@csuci.edu and we will direct your question(s) to appropriate University personnel for a response.

Fall 2020 Semester

1. How will the fall 2020 semester operate at CSUCI? [top]
The University, with guidance from the CSU Chancellor’s Office, will continue virtual instruction through the fall semester. However, the Chancellor has also approved for some academic programs to be taught in-person. To that end, we have implemented the following:

  • Most courses/classes will continue to provide virtual/remote instruction
  • Plans have been developed to provide students with virtual/remote instruction in order for them to continue their education and progress towards their degree
  • Faculty have been offered additional training and tools to support their virtual instruction and provide ongoing support for faculty
  • Six academic programs have received approval from the Chancellor to be offered as in-person courses to maintain the integrity of their degree programs. Face coverings will be required for students and employees while they are on campus. Information about these academic programs and courses are identified in the approved CSUCI Fall 2020 Semester Campus Plan. Specific health and safety plans have also been developed for these specific in-person courses and no student will be asked to participate with in-person instruction against their will, preference or their healthcare provider’s advice. Each faculty member will have alternative virtual/remote options for the entire semester for courses scheduled in-person for students who are unable to come to campus.
  • Staff have been advised to telework where possible and have been offered training on technology tools that will support working from home
  • Facilities Services custodians will continue to regularly clean, disinfect and sanitize buildings and high touchpoint areas throughout the campus

2. Why is CSUCI continuing virtual instruction for the fall semester? [top]
On May 12, CSU Chancellor Timothy P. White announced that the planning framework for all 23 CSU campuses for Fall 2020 would be virtual instruction with limited exceptions for in-person instruction.

Per the Chancellor’s statement: “This approach to virtual planning is necessary for many reasons. First and foremost is the health, safety and welfare of our students, faculty and staff, and the evolving data surrounding the progression of COVID-19 – current and as forecast throughout the 2020-21 academic year.”

The full statement is available on the CSU’s website.

3. Will there be any in-person classes held on campus this fall? [top]
Yes. Six academic programs (Art, Biology/Geology, Chemistry, Environmental Science & Resource Management, Nursing and Performing Arts) received the Chancellor’s approval for in-person instruction for fall 2020 and will hold instruction face to face, on campus; these exceptions represent a total of 66 academic course sections.

Again, no student will be asked to participate with in-person instruction against their will, preference or their healthcare provider’s advice. Each faculty member will have alternative virtual/remote options for the entire semester for courses scheduled in-person for students who are unable to come to campus. Additional information about these exceptions can be found in the approved Fall 2020 Semester Campus Plan.

All other fall semester courses will be offered virtually due to space limitations that would inhibit physical distancing protocols.

4. What are the requirements for students who are coming to the campus this fall? [top]
Below are requirements for all students who may be coming to the campus for any reason, including those enrolled for in-person classes, and living on or visiting the campus:

  • Students attending in-person classes or living on campus will be required to complete an online CSU Learn COVID-19 Prevention Course (additional details will be provided soon in a separate communication);
  • Proper use of face coverings (over the mouth and nose) in all classes, service areas, and public places on campus (students will be responsible for providing their own face coverings);
  • Use of good personal hygiene practices, e.g., handwashing, cough/sneeze etiquette;
  • Adhere to campus signage and building occupancies including common areas to ensure physical distancing;
  • Isolation and quarantine when warranted;
  • Compliance with all rules regarding limits on gatherings, especially indoors; and
  • Not attending classes or visiting the campus if experiencing any signs of illness.
  • Report a positive case of COVID-19 or possible exposure by visiting the Report a COVID-19 Case web page and submit the information.

Additional safety measures may also be enforced for students living in the residence halls, as well as certain in-person classes. Students should discuss specifics with their faculty or appropriate administrator in Housing & Residential Education.

If students have a medical condition, mental health condition or disability that prevents wearing a face covering, and persons who are hearing impaired, or communicate with a person who is hearing impaired, where the ability to see the mouth is essential for communication, they should contact accommodations@csuci.edu or visit Disability and Accommodations and Support Services.

Should you have any general questions regarding this communication or health and safety requirements, please contact the Dean of Students office at deanofstudents@csuci.edu or 805-437-8512.

5. How do I know what mode of instruction my classes will follow? [top]
Information about course/class instructional format is available via the Fall 2020 Schedule of Classes.

Students are also encouraged to visit the web pages for the School of Arts & Sciences, School of Education and School of Business to learn more about specific course/class information.

6. Are you altering the academic calendar? Have you considered a shortened semester? [top]
At this time, there are no plans to change the academic calendar and the semester will conclude as scheduled on Dec.18, 2020.

7. What is the University’s primary mode of communication to share information about the virtual fall semester and COVID-19? [top]
The University primarily uses email to communicate important information and updates to the campus community. Students, faculty and staff are encouraged to regularly monitor their CSUCI email account or set up message forwarding. We will also update this website with campus communication and will share the same details on our social media channels.

8. How can I make sure I receive emergency or urgent text message alerts from the University? [top]
While the COVID-19 pandemic continues to evolve, we are actively monitoring the situation and working to keep the campus community apprised of urgent information.

CSUCI Alert text message alerts are reserved for campus-wide emergencies or urgent announcements that require your immediate attention.

In order to receive text message notifications, you must opt-in specifically for SMS (text) messaging via the University’s CSUCI Alert emergency notification system. You can update these settings by logging in to your myCI account and going to ‘Alert Settings.’

All students, faculty and staff are strongly encouraged to regularly monitor their University-affiliated email account or set up forwarding to ensure they do not miss important messages from the University.

Additionally, you should familiarize yourself with this website, as announcements, news and updates will be posted here.

Visit your myCI portal (students, faculty, staff) to verify your CSUCI Alert contact information. There is also an option to add additional email addresses and text (SMS) messaging so parents, family members or friends can also receive the notifications. If you have questions about CSUCI Alert, please email csuci.news@csuci.edu.

9. Will bus service to CSUCI be suspended? [top]
VCTC bus service will continue to operate; route 99 is the only route in operation coming directly to campus 7 days a week from Camarillo Metrolink, the Oxnard C Street Transfer Center, and Oxnard College. Students, staff, and faculty ride for free by showing their University ID. VCTC is practicing social distancing on their buses (face masks required to ride) and has increased sanitization efforts to abide by CDC guidelines.

Information about VCTC Service and the coronavirus, including increased safety measures, is available online.

Students

10. Where can I find additional support for academic, technology and personal well-being needs? [top]
We encourage you to visit our Campus Services and Resources and Technology Resources web pages or The Island to learn more about available support for academic, technology and personal well-being needs.

11. How do I report a positive case of COVID-19 or possible exposure? [top]
Please visit our Report a COVID-19 Case web page to submit information if you have tested positive for COVID-19 or have had possible exposure.

12. Is there a deadline to request to take a leave of absence? [top]
The deadline to file for a leave of absence for the fall 2020 semester is Friday, Sept. 18. Additional information about taking a leave of absence, including eligibility, is available on the Academic Leave Procedures web page.

Please note: newly admitted students (first-time freshman and newly admitted transfer students) are not eligible for academic leave. Any new student who wishes to withdraw from their first term must re-apply to the University. Please visit the Academic Leave Procedures web page for information about hardship exceptions.

13. Can I defer my admission if I’m a newly admitted freshman or transfer student? [top]
At this time, requests to defer admission are being evaluated on a case-by-case basis. Please contact Admissions at admissions@csuci.edu for more information or with additional questions. You may also utilize the LiveHelp Chat option to reach an Admissions representative online. The LiveHelp Chat is available Monday through Friday from 10 a.m. to 2 p.m. on the Admissions web page.

We encourage students to strongly consider their decision to defer admission. The faculty and staff at CSUCI have been diligently working to prepare a meaningful experience for students that will allow them to achieve their academic goals.

14. During the spring 2020 semester students were given a Credit/No Credit grading option due to the disruption caused by the COVID-19 pandemic. Will that option be available for the fall semester? [top]
The Credit/No Credit grading option was a one-time exception offered for the spring 2020 semester due to the unforeseen and immediate disruption to students’ learning. There are no plans to continue that option for the fall 2020 or any future semesters.

15. Where can I find resources for virtual instruction? [top]
Students who have questions about virtual instruction are asked to visit Keep Learning to learn more about available resources.

A limited supply of laptops and network hot spots will be available for extended check-out from the John Spoor Broome Library. Details about online tutoring services are available for the Learning Resource Center, the Writing & Multiliteracy Center, and STEM Center.

16. I don’t have internet access away from campus. What are my options? [top]
As mentioned above, a limited number of hot spots are available for extended check-out from the John Spoor Broome Library.

Additionally, a list of internet service providers that are offering low-cost plans is available here: https://www.csuci.edu/tli/keep-learning/help.htm. EveryoneOn also provides a list of available offers.

17. Will the Basic Needs program still provide support to students? [top]
The Basic Needs program has compiled a list of resources to assist students who may need additional support during the COVID-19 pandemic. They offer food assistance, including access to the Dolphin Pantry, emergency housing assistance, and can work with you to find emergency financial assistance. On Campus Resources has more information, including details on how to schedule a Zoom appointment with a Basic Needs staff member.

18. I will be on campus this semester to attend in-person courses; will you provide me with personal protective equipment (PPE) or do I need to supply it myself? [top] (updated 8/12/2020)
Per Governor Newsom’s June 18 statewide order, cloth face coverings are mandatory when six foot physical distancing is not possible.

All members of the CSUCI community are required to wear an acceptable face covering while on campus and where it is not possible or impractical to maintain a distance of at least six feet between individuals. You are asked to bring your own face covering from home in the event you must travel to campus. The Cove Bookstore has cloth face coverings, including some CSUCI-branded, available for purchase online. As a reminder, N95 masks and other medical-grade PPE should be reserved for health care providers and first responders.

Additionally, below are requirements for all employees, students and visitors who may be coming to the campus for any reason:

  • Proper use of face coverings (over the mouth and nose) in all classes, service areas, and public places on campus (students will be responsible for providing their own face coverings);
  • Use of good personal hygiene practices, e.g., handwashing, cough/sneeze etiquette;
  • Adhere to campus signage and building occupancies including common areas to ensure physical distancing;
  • Isolation and quarantine when warranted;
  • Compliance with all rules regarding limits on gatherings, especially indoors; and
  • Not working on campus, attending classes, or visiting the campus if experiencing any signs of illness.

19. I’ll be taking some classes in-person; where can I learn about class locations, resources and support services available for me? [top]
Please visit the Information For In Person Courses website foradditional information.

20. Will food service be available on campus this fall? (updated 8/17/2020) [top]
The University will operate grab-n-go food service out of one facility during the fall semester – the Freudian Sip Coffee Shop located at the John Spoor Broome Library. Meal service will be offered to all residential students and will consist of take-away food only, including a variety of hot meals and grab-n-go options. In addition, Starbucks coffee, lattes, cold drinks, and a wide variety of other beverages will also be available. Menus are published weekly and are available online. No onsite dining will be available on the campus.

In addition to the grab-n-go food service and dining operations listed below, vending machines will be stocked and accessible in the following buildings:

  • Sierra Hall
  • Ironwood Hall
  • On-campus student housing

Hours of operation for the Freudian Sip will be Monday through Friday, 7 a.m. to 8 p.m. and Saturday and Sunday, 10 a.m. to 2 p.m. and 4 p.m. to 8 p.m.

Additionally, within the Town Center, Tortillas will be open Monday through Saturday from 9 a.m. to 8 p.m. and closed on Sundays. Mom Wongs hours will be 10:30 a.m. to 9 p.m. Monday through Friday and noon to 9 p.m. on Saturdays; they will be closed on Sundays.

Pizza 3.14 and the Town Center Deli & Market will remain closed.

21. What opportunities will be available to meet new students or get involved with campus clubs/organizations? [top]
Many of our student engagement programs, Centers and other partners on campus are working to offer interactive and engaging virtual activities for students during the fall semester. Students are encouraged to check out The Island, PEEP(Peer Education and Equity Programs), Career Development, Center for Community Engagement, Student Clubs & Organizations, ASI, Multicultural Dream Center, and Wellness Promotion & Education to find ways to get involved. Many of these areas will continue to offer virtual opportunities to stay connected.

22. Are parking permits still required for fall 2020? [top]
A parking permit is required to park on campus at all times. Fall 2020 semester permits will be available for purchase via myCI beginning the week of Aug. 10, 2020. There will be no in-person sales of parking permits on campus. The cost for a student parking permit for fall 2020 is $195 for both commuter students and residential students.

23. Will bus service to CSUCI be suspended? [top]
VCTC bus service will continue to operate at a reduced service frequency; route 99is the only route in operation coming directly to campus 7 days a week from the Camarillo Metrolink station, the Oxnard C Street Transfer Center, and Oxnard College. Students, staff, and faculty ride for free by showing their University ID. VCTC is practicing social distancing on their buses (face masks required to ride) and has increased sanitization efforts to abide by CDC guidelines.

Information about VCTC Service and the coronavirus, including increased safety measures.

24. Has a decision been made about instruction and operations for the spring 2021 semester? [top]
Yes. On Sept. 10, CSU Chancellor Timothy White announced that in light of the ongoing COVID-19 pandemic, and in the interest of planning and preparation, all 23 CSU campuses will continue with primarily virtual instruction for the spring term, starting Jan. 2021. Visit the Campus Communication web page to read his full letter announcing this decision.

25. I feel worried and stressed about COVID-19. What can I do? [top]
We understand that situations like this can be distressing and anxiety producing for many people. If you would like to talk with someone about how this pandemic is impacting you, support and resources are available for the campus community.

Students can seek support through Counseling and Psychological Services (CAPS). Students can access CAPS by calling 805-437-2088 or visiting their website to set up a virtual appointment.

CAPS also provides 24/7 telephone counseling by calling 805-437-2088 and selecting option 2.

26. Do out-of-state or international students need to follow any new or different instructions for admissions or continued enrollment at this time? [top]
International students need to email Scott Trevino for guidance on the admissions and continued enrollment process. Out-of-state students should follow all regularly communicated deadlines. If any changes or adjustments are made, an announcement will be made to applicants.

27. Are there any Study Abroad programs this fall? [top]
All Study Abroad programs have been cancelled for the fall semester. However, International Programs is actively recruiting for spring 2021, calendar year 2021 and Academic Year 2021-2022.

Additional information is available on the International Programs website.

On-Campus Housing

28. Will students be able to live on campus during the fall semester? How will you prioritize who gets to live on campus? [top]
Yes, though in order to follow health and safety precautions as outlined by the California Department of Public Health and Ventura County Public Health, the Chancellor has approved for a limited number of student residents to live on the campus in order to ensure that all residential students will have a private bedroom and bathroom. While living on-campus during this pandemic will be different, we look forward to welcoming students this fall.

Additional information is available on the Housing Resident COVID-19 Communication webpage.

29. If I live on campus, will I have my own room? [top]
Per the approved Fall 2020 Semester Campus Plan, residential students will have their own private bedroom and bathroom.

30. Will refunds be issued for the initial on-campus housing payment? [top]
Approved cancellations will incur daily rental fees for each day beyond July 22 that the cancellation request is received. If a cancellation request is denied, the student will be obligated to pay license fees for fall 2020. Please visit the Housing & Residential Education website for additional details.

31. What action is the University taking in residence halls to prevent any potential spread of COVID-19? [top]
In consultation with Ventura County Public Health (VCPH), the University will implement screening protocols for residential students including a pre-move in health screening questionnaire and COVID-19 testing coordinated through VCPH upon arrival.

VCPH has also informed and consulted with the University on training for all Housing & Residential staff, the addendum to our housing agreement form to include emphasis on COVID-19 related safety protocols, and isolation and quarantine protocols including VCPH coordination of necessary contact tracing.

While the experience of living on campus will be different than usual, the University is committed to providing a positive, educational and enriching experience to support students in their academic pursuits.

Full details on what guidelines and requirements will be are available on the Housing Resident COVID-19 Communication.

32. What should I do if I start to feel ill? [top]
Students who feel ill may seek medical attention from Student Health Services (SHS) or from their personal health care provider. SHS has updated its procedures to support the health and safety of our campus community. They are offering telehealth services (phone or video appointments) as well as some in-person appointments for certain healthcare services. Please call 805-437-8828 to make an appointment.

If you need to report a positive case of COVID-19 or possible exposure, please visit the Report a COVID-19 Case web page to learn more and submit the information.

33. Will food services be open on campus for residential students? [top]
The University will operate grab-n-go food service out of one facility during the fall semester – the Freudian Sip Coffee Shop located at the John Spoor Broome Library. Meal service will be offered to all residential students and will consist of take-away food only, including a variety of hot meals and grab-n-go options. In addition, Starbucks coffee, lattes, cold drinks, and a wide variety of other beverages will also be available. Menus are published weekly and are available online. No onsite dining will be available on the campus.

Hours of operation for the Freudian Sip will be Monday through Friday, 7 a.m. to 8 p.m. and Saturday and Sunday, 10 a.m. to 2 p.m. and 4 p.m. to 8 p.m.

Additionally, within the Town Center, Tortillas will be open Monday through Saturday from 9 a.m. to 8 p.m. and closed on Sundays. Mom Wongs hours will be 10:30 a.m. to 9 p.m. Monday through Friday and noon to 9 p.m. on Saturdays; they will be closed on Sundays.

Pizza 3.14 and the Town Center Deli & Market will remain closed.

Faculty

34. When will faculty be able to return to work in person and on campus? [top] (updated 8/18/2020)
With the exception of faculty who are teaching approved in-person courses/classes, other faculty should continue to telework from their home.

Per the University’s June 19 message, the campus will continue to provide instruction and most campus services and operations virtually through the end of the fall semester. Should you need additional information or accommodations for the fall semester, please speak with your respective Dean.

Additionally, below are requirements for all employees who may be coming to the campus for any reason, including performing work on campus:

  • Prior to returning to campus for any work-related reason, employees are required to complete the online training: CSUCI Returning to Work During COVID-19.
  • Proper use of face coverings (over the mouth and nose) in all classes, service areas, and public places on campus (employees responsible for providing their own face coverings);
  • Use of good personal hygiene practices, e.g., handwashing, cough/sneeze etiquette;
  • Adhere to campus signage and building occupancies including common areas to ensure physical distancing;
  • Isolation and quarantine when warranted;
  • Compliance with all rules regarding limits on gatherings, especially indoors; and
  • Not working on campus, attending classes, or visiting the campus if experiencing any signs of illness.

35. I am not accustomed to teaching online courses. Where can I find help? [top]
Teaching and Learning Innovations(TLI) at CSUCI offers resources for technology and pedagogical best practices that can help faculty and students.

CSUCI T.H.R.I.V.E. is a professional development program designed to help faculty gain knowledge and skills for facilitating online courses. Additional information can be found in TLI THRIVE.

36. I am teaching in-person courses this fall. Do I still have to design virtual course material? [top]
Per the Fall 2020 Semester Campus Plan, all faculty approved to teach in-person courses this fall are required to prepare for a possible immediate pivot to a fully virtual modality. Additionally, each faculty member will also need to have alternative virtual/remote options for the entire semester for courses scheduled in-person for students who are unable to come to the campus.

37. For students who have a single in-person class, while all others are virtual/remote, what are the University guidelines for the student and faculty? [top]
Students who enroll for in-person classes are expected to attend those class sessions on campus. However, each faculty member who is teaching an in-person course will have alternative virtual/remote options for the entire semester for students who are unable to come to campus.

38. What should I do if a student attending in-person classes or visiting the campus refuses to follow or comply with state and local public orders and guidelines being followed by the campus? [top] (updated 8/12/2020)
It is first recommended that faculty include a statement in their syllabus regarding behavioral expectations of students with regards to health and safety protocols (see recommended statement below).  You may also contact the Dean of Students office for questions or additional assistance.

Syllabus Statement
CSUCI is following guidelines and public orders from the California Department of Public Health and Ventura County Public Health for the COVID-19 pandemic as it pertains to CSUCI students, employees and visitors on the campus. Students are expected to adhere to all health and safety requirements as noted on the University’s Fall 2020 Semester website or may be subject to removal from the classroom.

39. In terms of academic excellence, how should “adjusted expectations” be interpreted? [top]
Faculty should expect to make adjustments to how they will meet student learning outcomes for their courses at the same level of academic excellence as expected with in-person instruction. Some options might include: more frequent, smaller assignments, with timely feedback; segmented larger projects; alternative grading regimens, including peer feedback; more use of digital collaboration tools (e.g. Google Docs) for group work; and other discipline-specific assignments and assessments at the discretion of the faculty member.

40. How did the University evaluate and prioritize which courses would be offered for an in-person or hybrid format? [top]
In May of this year, the Chancellor’s Office provided systemwide guidance for all 23 CSU campuses to determine the need for in-person classes via the CSU Policy, Procedure and Considerations for 2020-21.

With that guidance, courses from six academic programs were identified as needing in-person instruction to preserve the integrity of the degree. A list of these programs and courses is available in the Appendix to the Fall 2020 Semester Campus Plan.

41. What are the University guidelines for faculty who are unable or unwilling to attend an in-person course due to COVID-19 issues? [top]
Per the Fall 2020 Semester Campus Plan, “No faculty or academic staff member has been or will be asked to participate with in-person instruction against their will, preference, or their healthcare provider’s advice." Please work with your Chair or Dean if an issue arises and you are unable or unwilling to instruct your in-person course on campus.

42. How do I report a positive case of COVID-19 or possible exposure? [top]
Please visit our Report a COVID-19 Case web page to submit information if you have tested positive for COVID-19 or have had possible exposure.

43. What actions should faculty take to prepare for the possibility of reverting to all virtual instruction this fall, whether due to a local COVID-19 surge or another natural disaster (e.g., wildfire, earthquake)? [top]
All faculty currently planning to teach in-person courses during the fall 2020 semester are to have remote/virtual alternatives ready for the entire semester in order to be prepared to pivot to a fully virtual modality and provide an alternative to on-campus meetings for students who are unwilling or unable to come to the campus.

These remote/virtual alternatives should be used in the event that instruction must revert to a fully virtual modality.

44. Who determines whether a class is offered synchronously vs. asynchronously? [top]
Whether a class is offered synchronously or asynchronously is at the discretion of each faculty member.

45. Should there be consistency with regard to mode of instruction (synchronous vs. asynchronous) across sections/faculty? [top]
The decision to create uniformity lies with the faculty, as a department-level decision.

46. There was a large amount of variance this spring in how faculty chose to engage students. What guidelines/messaging will be provided this fall regarding faculty expectations/best practices? [top]
Each program should develop their own standards, and it is up to each faculty member to find the most valuable way to engage their students. Extensive guidance on best practices is available from Teaching & Learning Innovations (TLI).

47. How do you conduct a class in a remote environment? [top]
Class instruction can vary widely in a remote environment; there are many tools and resources available to faculty, including the T.H.R.I.V.E. program offered by TLI.

48. How can faculty prepare students to be effective learners in virtual environments? [top]
To help maximize student learning in a virtual environment, faculty can complete the T.H.R.I.V.E. program offered by TLI and encourage students to complete the Learning Online 101 course, also offered by TLI. TLI’s Keep Learning website has helpful information and resources for students and the Student Affairs’ website The Island is a good resource for student support and opportunities to get involved and stay engaged with the University. Additionally, the Fall 2020 Semester webpage also includes a list of campus services and resources.

49. How do faculty request access to work on campus? [top]
Faculty need to contact their Chair to request access to work on campus. The Chair and Dean will work together to process the request and make a decision. Anyone who is returning to the campus for work will be required to complete an online COVID-19 training prior to their return.

50. How do faculty request technology? [top]
If you are in need of basic technology, you may contact Information Technology Services (ITS) at solutioncenter@csuci.edu to request a laptop and/or Wi-Fi hot spot. A help desk ticket will be created from your email and an ITS technician will assist you with the details.

51. Has a decision been made about instruction and operations for the spring 2021 semester? [top]
Yes. On Sept. 10, CSU Chancellor Timothy White announced that in light of the ongoing COVID-19 pandemic, and in the interest of planning and preparation, all 23 CSU campuses will continue with primarily virtual instruction for the spring term, starting Jan. 2021. Visit the Campus Communication web page to read his full letter announcing this decision.

52. I feel worried and stressed about coronavirus and I am having difficulty navigating polices and workplace processes in light of the ongoing virtual environment. What can I do? [top]
We understand that situations like this can be distressing and anxiety producing for many people. If you would like to talk to someone about how this situation is impacting you, support and resources are available for employees.

  • Faculty can obtain confidential support services through the Employee Assistance Program or by contacting Human Resources at 805-437-8490.
  • The University Ombuds office is available to support faculty by providing off-the-record and impartial help navigating change and addressing difficult work relations virtually. The University Ombuds can meet by Zoom or by phone. Appointments can be scheduled confidentially at Contact Ombuds.

Staff

53. When will staff be able to return to work on the campus? [top]
Returning to work in person and on campus depends on the nature of your role and the work you perform. Per the University’s June 19 message, those who are able to successfully telework will remain doing so through the fall 2020 semester and most services will continue to be offered virtually, with the exception of designated personnel whose role requires them to perform their work on campus.

Discuss options directly with your supervisor to obtain additional information and discuss any further accommodations that may be needed during this time.

54. I’ve been identified as being a designated employee and will need to work on the campus as needed uring the fall semester. What health and safety precautions will I need to follow? [top] (updated 8/18/2020)
Per the Governor’s June 18 statewide order mandating cloth face coverings, members of the CSUCI community are required to wear an acceptable face covering while indoors on campus and where it is not possible or impractical to maintain a distance of at least six feet between individuals. It will be necessary for employees working on campus to complete an online COVID training; please speak with your supervisor about completing this training.

Employees are asked to provide their own facial covering in the event you must travel to the campus or are working on campus. If you are unable to provide your own face covering, the campus can provide one for you by contacting Environment, Health & Safety or 805-437-3922. PPE, including masks and gloves, will be provided to those employees who are required to wear them to perform their job duties while working on campus. The Cove Bookstore has cloth face coverings, including some CSUCI-branded, available for purchase online. As a reminder, N95 masks and other medical-grade PPE should be reserved for health care providers and first responders.

Additionally, below are requirements for all employees who may be coming to the campus for any reason, including performing work on campus:

  • Prior to returning to campus for any work-related reason, employees are required to complete the online training: CSUCI Returning to Work During COVID-19.
  • Proper use of face coverings (over the mouth and nose) in all classes, service areas, and public places on campus (employees responsible for providing their own face coverings);
  • Use of good personal hygiene practices, e.g., handwashing, cough/sneeze etiquette;
  • Adhere to campus signage and building occupancies including common areas to ensure physical distancing;
  • Isolation and quarantine when warranted;
  • Compliance with all rules regarding limits on gatherings, especially indoors; and
  • Not working on campus, attending classes, or visiting the campus if experiencing any signs of illness.

55. How do I report a positive case of COVID-19 or possible exposure? [top]
Please visit our Report a COVID-19 Case web page to submit information if you have tested positive for COVID-19 or have had possible exposure.

56. I need some additional support for working remotely. Where can I find resources? [top]
Information Technology Services (ITS) offers resources and tips for employees who are working remotely. You can visit the Keep Working website to learn more. You may also discuss your needs for working from home directly with your supervisor.

Access to VPN will depend on the local network you are using. For additional support or if you have questions, email the ITS Solution Center at solutioncenter@csuci.eduor call 805-437-8552.

Ergonomic Workstation has information and resources for those who wish to set up nan ergononmic workstation at home. If you have specific requests related to working from home please direct them to your immediate supervisor.

Employees who would like to discuss additional support should contact their supervisor.

57. What do I do about expenses incurred from having to work at home? [top]
Prior to making any purchases, staff should contact their supervisor to discuss need and options.

58. What kind of training or resources are available to staff to help with professional development, self-care, working virtually and work-life balance? [top]
A wide variety of training and resources are available to employees. Visit the Professional Development and Personal Enrichment web page to learn more.

59. I am high-risk, have children at home, or am otherwise unable to return to work on campus at this time. Are COVID-19 leave options still available to employees? [top]
The University wants to ensure employees remain healthy and are able to navigate their responsibilities for work and in the home. We understand the additional load many people are shouldering during this time. Information about COVID-19 leave is available on the Human Resources COVID-19 Communications & Information web page.

60. As a designated employee who will need to work on campus, what parking permits will be required? [top]
A valid parking permit is required at all times on campus. Faculty and staff may continue to use their respective employee permits or you can purchase a daily parking permit for $6 via the daily permit dispensers (located in A1, A2, A3, & A4).

Those who will be coming to the campus should evaluate the cost effectiveness of purchasing a daily permit for each visit versus paying the full price for a semester permit. For example, if you will only visit the campus one day per week, buying a $6 daily permit will be far more cost effective. Financially speaking, the purchase of a $195 semester permit is the best option if you plan the visit the campus more than 32 times during the semester.

61. Will the University refund parking permit fees for faculty and staff who are not parking on campus during this time of virtual instruction and virtual operations? [top]
Employees who wish to pause their payroll deduction will need to physically return their parking permit. You may contact the TPS office at 805-437-8430 or parking@csuci.eduto arrange the return of your permit.

As a reminder, a valid parking permit is required at all times on campus.

62. Has a decision been made about instruction and operations for the spring 2021 semester? [top]
Yes. On Sept. 10, CSU Chancellor Timothy White announced that in light of the ongoing COVID-19 pandemic, and in the interest of planning and preparation, all 23 CSU campuses will continue with primarily virtual instruction for the spring term, starting Jan. 2021. Visit the Campus Communication web page to read his full letter announcing this decision.

63. I feel worried and stressed about coronavirus and I am having difficulty navigating polices and workplace processes in light of the ongoing virtual operations. What can I do? [top]
We understand that situations like this could be distressing and anxiety producing for many people. If you would like to talk to someone about how this situation is impacting you, support and resources are available.

  • Staff can obtain confidential support services through the Employee Assistance Program or by contacting Human Resources at 805-437-8490.
  • The University Ombuds office is available to support staff by providing off-the-record and impartial help navigating change and addressing difficult work relations virtually. The University Ombuds can meet by Zoom or by phone. Appointments can be scheduled confidentially at Contact Ombuds.

University Operations

64. How are changes to processes during this time of virtual operations being communicated to employees? [top]
The Operational Briefings web page provides updates and information related to process changes during this time of virtual operations. Please familiarize yourself with this page and check back for updates as new processes and guidelines are established.

65. How do I report a positive case of COVID-19 or possible exposure? [top]
Please visit our Report a COVID-19 Case webpage to submit information if you have tested positive for COVID-19 or have had possible exposure.

66. How will mail be delivered to employees during virtual operations? [top]
In an effort to eliminate the need to come in to campus to retrieve mail, supervisors should contact Mail Services to have items forwarded to their employees’ home addresses.

67. I had plans to travel on a University-sponsored trip, what should I do? [top]
Due to ongoing virtual operations and the reality of fiscal challenges, all non-essential international and domestic travel has been eliminated through June 30, 2021.

Additionally, all CSU systemwide meetings and conferences will be held virtually during the 2020-2021 fiscal year.

68. I’m interested in organizing some virtual events during the fall semester. Can the University Events office assist me with planning and virtual logistics? [top]
University Events will offer virtual event support through Zoom (webinars and meetings) and requests can be booked via the 25Live process.

Event services include: setting up the webinar or meeting in Zoom and distributing the details to presenters/panelists and attendees; set up rehearsals to ensure a smooth event; day-of event logistics support, and post-event analytics.

Review the Virtual Events User Guide to learn more about submitting an event request online.

69. Has a decision been made about instruction and operations for the spring 2021 semester? [top]
Yes. On Sept. 10, CSU Chancellor Timothy White announced that in light of the ongoing COVID-19 pandemic, and in the interest of planning and preparation, all 23 CSU campuses will continue with primarily virtual instruction for the spring term, starting Jan. 2021. Visit the Campus Communication web page to read his full letter announcing this decision.

70. Is University Park open? [top]
No. CSU Channel Islands' University Park is closed to the general public due to the COVID-19 pandemic.

About Coronavirus (COVID-19)

71. What is the coronavirus? [top]
Coronavirus is a respiratory illness that can spread from person to person and was first identified in 2019 during an investigation into an outbreak in Wuhan, China. Patients with coronavirus (COVID-19) have reportedly had mild to serious respiratory illness.

72. How is coronavirus spread? [top]
The coronavirus is thought to spread mainly from person-to-person through close contact and primarily when an infected individual coughs or sneezes. According to the U.S. Center for Disease Control & Prevention(CDC), COVID-19 is an emerging disease and is not yet entirely understood. Washing hands, cleaning commonly touched surfaces, avoiding sick people, and wearing a mask, are the best ways to prevent the illness from spreading.

73. What are the symptoms for the coronavirus? [top]
COVID-19 symptoms can include cough, fever, chills, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, new congestion/runny nose, nausea or vomiting, and diarrhea. Symptoms may appear in as few as 2 days or as long as 14 days after exposure.

74. Is there a vaccine for the coronavirus? Should I get a flu shot? [top]
The CDC reports that there is currently no vaccine for COVID-19. However, during the upcoming flu and respiratory disease season, it is recommended that you check with your health care provider about obtaining a flu vaccine. You can also inquire about flu shots without appointments at Ventura County Public Health clinics or local pharmacies and grocery stores.

75. Are there any confirmed cases of coronavirus at CSUCI? [top]
Information about cases of coronavirus at CSUCI can be obtained by visiting Campus COVID-19 Cases.

Coronavirus Information contains up-to-date information about reported cases in Ventura County. Public Health Department contains up-to-date information for Santa Barbara County.

76. Where can I get more information about the coronavirus? [top]
Please utilize the links below as a source of current and accurate information on COVID-19, and be aware that other sources may not reflect the most updated information.

VC Emergency
Ventura County Public Health
California Department of Public Health
U.S. Center for Disease Control and Prevention
World Health Organization
CSU Chancellor’s Office
U.S. Department of State
Johns Hopkins Real Time Map
County of Ventura
Santa Barbara County Public Health

77. How do I know if an email I received about the coronavirus is a phishing email? [top]
Scammers often take advantage of tragic or impactful events to use an incident as an opportunity to scam you. They set up websites to sell bogus products and use fake emails, texts, and social media posts as a ruse to take your money and get your personal information.

Phishing emails often look legitimate promoting awareness and prevention tips, fake information about cases in your neighborhood, ask you to donate to victims, offer advice on unproven treatments, or contain malicious email attachments. Additionally, with a significant number of people working from home, scammers may target users by using work from home scams.

We strongly advise you to refrain from impulse clicking until you’re able to verify the information. These links may contain malware or will try to redirect you to spoofed or fake websites that initiate malware downloads.

If you ever have a concern about an email sent to your CSUCI account, you can forward it to infosec@csuci.edu, and we can take a look at it.

Additional information about these types of phishing emails can be viewed at the Federal Trade Commission website.

Health and Wellness

78. What is CSUCI doing about the coronavirus (COVID-19)? [top]
CSUCI transitioned to mandatory virtual instruction and virtual campus operations as of March 30, 2020. Additionally, physical distancing protocols and mandatory face coverings when physical distancing is not possible are required for anyone who is on the campus. In addition, the University is also taking the following precautions:

  • Continuously monitoring and following recommendations of the California Department of Public Health(CDPH), the U.S. Center for Disease Control and Prevention (CDC), World Health Organization (WHO), California State University system (CSU), and regional public health departments.
  • Our emergency dispatchers and first responders have implemented the COVID-19 screening process and response as set by Ventura County Emergency Medical Services (VCEMS). Emergency dispatch will question callers to determine if the call concerns a person who may have signs or symptoms and risk factors for COVID-19. If the call meets the criteria set by VCEMS, responding officers will follow personal protective equipment (PPE) protocol to prevent exposure. The CSUCI Chief of Police has also provided additional information about how officers will respond to all calls.
  • Regularly monitoring the pandemic via a group of key individuals from the campus that have been tasked with actively planning and preparing for actions related to this public health situation and providing University leadership with regular updates. We encourage you to become familiar with the University’s Communicable Disease Preparedness and Response Plan.
  • Providing updates to the campus community and on the Fall 2020 Semester website. Other communication with individuals may also occur directly through guidance being provided to segments of the students, faculty and staff populations.
  • Canceling all University-sponsored travel with few exceptions. Additionally, all study abroad classes have been suspended through the fall semester.
  • The Environment, Health & Safety group is providing COVID-19 Hazard Assessments for any employee working on campus to identify potential hazards
  • Providing screening for students who visit Student Health Services who have a fever, cough, sore throat, or other symptoms consistent with upper respiratory infections.
  • Implemented a reporting system to track positive COVID-19 cases or possible exposure. The Report a COVID-19 Case web page provides the campus community with a way to report a positive COVID-19 case or possible exposure.

79. How do I know if I am at risk of contracting coronavirus? [top]
You may be at greater risk if you have recently traveled to regions where there are currently outbreaks of COVID-19, or if you have come into close contact with someone who has the virus. Symptoms typically appear within 2 to 14 days after exposure.

80. What kind of COVID-19 testing is available? [top]
The County of Ventura offers no-cost COVID-19 testing and free COVID-19 Antibody testing to all community members. Information about testing, locations and appointments is available on the Ventura County Recovers website.

81. How do I protect myself? Should I wear a mask? [top]
The CDC and the California Department of Public Health have provided guidance for the use of cloth face coverings by the general public when outside the home conducting essential activities, as well as workplace guidelines for employees. This does not substitute for existing guidance about physical distancing and handwashing.

As of June 18, 2020, cloth face coverings have become mandatory state-wide, as outlined in the California Department of Public Health's Guidance for the Use of Face Coverings.

Officials recommend that people not wear N95 or surgical masks, noting that this gear should be reserved for health care workers or people who are taking care of someone in a close setting (at home or in a health care facility) in order to protect themselves from an ill person.

CSUCI’s Student Health Services will only provide masks to students who have an appointment and are coughing or sneezing.

We encourage you to actively engage in healthy habits to help prevent contracting and spreading illnesses. There are steps each of us can take to reduce our chances of getting ill — whether from COVID-19, the flu or a cold.

Treat Yourself Well

Make it Hard for Viruses to Spread

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Wear a face covering as required by the California Department of Public Health
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash; or cough or sneeze into your upper sleeve, not your hands.
  • Clean and disinfect frequently touched objects and surfaces within your normal surroundings.
  • Check with your health care provider whether obtaining the annual flu vaccine is advisable for you.

82. How does the University clean and disinfect areas? [top]
CSUCI is following CDC guidance on routine cleaning of all touched surfaces to help prevent exposure to COVID-19. Facilities Services staff have increased cleaning of frequently touched areas on campus and have procured sprayers that will allow custodial staff to spray disinfectant cleaner on frequently touched areas of the campus. Those areas will include classroom tables, desks, chairs, counters, door handles, railings, and other common areas.

83. What is the difference between quarantine and isolation? [top]
Isolation separates sick people with a contagious disease from people who are not sick.

Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.

84. If I have cold or flu-like symptoms, what should I do? Should I self-quarantine? [top]
If you are not feeling well, stay home from work, school, and other errands, if possible. Remain home until you have been without a fever for at least 24-48 hours.

Students who feel ill may seek medical attention from Student Health Services (SHS) or from their personal health care provider. SHS has updated its procedures to support the health and safety of our campus community. They are offering telehealth services (phone or video appointments) as well as some in-person appointments for certain healthcare services. Please call 805-437-8828 to make an appointment.

Faculty and staff who have traveled to high-risk areas or are feeling ill should contact their health care provider before visiting their medical facility in order to obtain advance instructions.

Individuals who have symptoms of influenza-like illness or other respiratory infections, are encouraged to stay at home.

85. Should I be concerned about service dogs, companion animals or pets and COVID-19? [top]
At this time, there is no evidence that service dogs, companion animals or pets can spread COVID-19. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals. For more information visit the CDC’s Healthy Pets, Healthy People.

86. Are there any resources for combating stigmatization, bias and xenophobia related to the coronavirus? [top]
We understand that there is some anxiety and uneasiness around COVID-19; however, we encourage our campus community to support one another during this uncertain time.

COVID-19 is a virus that can affect all humans. Racism or stigmatism do not reflect CSUCI’s values. Please review the CDC’s “Share Facts, Not Fear” information and help stop the spread of rumors.

If you believe you have been treated unfairly, discriminated against or harassed based on a protected status, such as disability, medical condition, race or national origin, please contact the University’s Title IX office at titleix@csuci.edu.

Travel

87. Are there any Study Abroad programs this fall? (updated 8/17/2020) [top]
All Study Abroad programs have been cancelled for the fall semester and spring 2021. However, International Programs is actively recruiting for Fall 2021 and Academic Year 2021-2022.

Additional information is available on the International Programs website.

88. I recently traveled out of state or out of the country. What should I do? [top]
If you are ill and have traveled out of the state or the country in the last 21 days or if you have had close contact with a person known to be infected by COVID-19:

  • Notify your faculty member or supervisor if you are going to miss class or work.
  • Students with fever, cough or severe illness should stay home or remain within their residence hall and call Student Health Services (SHS) at 805-437-8828 before visiting SHS or their personal health care provider in order to obtain specific instructions.
  • Faculty or staff with fever, cough or severe illness should stay home and seek medical attention by calling their personal health care provider before visiting their medical facility in order to obtain specific instructions.

89. Where can I find additional information about travel guidelines and restrictions? [top]
The following resources have been identified as having reliable and accurate information related to domestic and international travel:

90. I have a fall 2020 semester or COVID-19 question that has not been addressed here, who can I contact? [top]
Please email additional questions to csuci.news@csuci.eduand we will direct your question(s) to the appropriate University personnel for a response. You may also call the University’s main number at 805-437-8400 for additional assistance. Parents of students may also email us at dolphin.parents@csuci.edu.

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