Choosing a university is an important decision and represents a significant investment in your student's future. The Student Business Services department is here to provide you with the information and resources you need to help support your student in the next step of their educational journey. Additional information can be found in our Frequently Asked Questions and Forms and Tutorials pages.

Access to Educational Records

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a federal law that protects the privacy of student educational records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. FERPA gives parents certain rights with respect to their children’s education records. 

Parents wishing to discuss information related to their student’s records (including financial records and account balances) should have their student complete a FERPA Online: Authorize to Release guide. (PDF, 185KB)


Students can create a Parent Pin to allow parents to go online and make a payment. Instructions on creating a Parent Pin are available here (219KB). Online payments can be made by electronic check (free of charge), credit/debit card (charged a 2.65% convenience fee) or wire transfer. Payment in the form of a check or money order can also be mailed to: Student Business Services, CSU Channel Islands, One University Drive, Camarillo, CA 93012. Please make checks payable to CI and be sure to include your student's 9-digit Student ID number.

Email Notification

Student Business Services sends official University communications (regarding payment deadlines and other important information) to the student Dolphin Email account. If you would like to receive these notifications, it is possible for your student to automatically forward their Dolphin Email account to a personal email account. For instructions on configuring this forwarding setup, please refer your student to the Google Support Site.

Additional Resources

Additional information and resources can be found online:

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