STARS Information:

  • Credit Rationale: This credit recognizes institutions that take an active interest in the satisfaction of their employees by conducting a regular survey of employee satisfaction.
  • Environmental Benefits: Surveying employees about job satisfaction helps institutions gauge their performance as an employer and can identify strengths as well as areas for development. 
  • Scoring: Institutions earn 2 points for meeting the criteria outlined above. 

Going Green

CSU Channel Islands Summary:

Employee Satisfaction Evaluation

CSU Channel Islands currently does meet the criteria for this credit by taking an active interest in the satisfaction of their employees by conducting a regular survey of employee satisfaction.

Channel Islands (CI) is a participating member in the CSU Quality Improvement Program.

One of the benefits of participating is access to the Systemwide Survey program administered by the Chancellor’s Office (CO). The campus has participated annually since 2007. Under the program, campuses choose from a number of survey drafts that can be customized to seek responses to questions unique to the campus. Introductory messages, email addresses and a schedule are sent to the CO. The CO runs the surveys and once the surveys have been run, they compile results and generate reports for each survey run. The process is completed online and responses are anonymous. Results are reviewed by management teams and corrective actions taken as appropriate.

Most recent surveys run at CSU Channel Islands:

2007 Accounts Payable, Human Resources (MPP), Student Housing, University Police, Dining Services

2008 University Police, Health Services, Student Housing, Mail, Student Career Services, Parking

2009 Accounting, Career Services, Facilities, Health, Housing, Accounts Payable, Parking

Information Received From:

Caroline Doll: Director, Special Projects for Finance & Administration