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Campus Services

Student Business Services (SBS)

General Information 

All forms of payment must be sent to the attention of Student Business Services. Payments include, but are not limited to, student registration fees, student housing payments, tenant rental payments, reimbursements, revenue and miscellaneous items.

Student Business Services provides a range of services to the campus community. These include receipt of all student and departmental payments, ID card services; disbursement of Financial Aid & payroll checks, collections, third party billing, fee waivers, housing and tuition installment payment plans and student account analysis and fee verifications.

Location/Official Address/Office Hours

Location: Sage Hall within Enrollment Services
 
Mailing Address:
Student Business Services
Sage Hall
Cal State University Channel Islands
One University Dr.
Camarillo, CA 93012
 
Spring/Fall 2013 Office Hours
  • Monday to Wednesday: 8:30 a.m. to 5:00 p.m. 
  • Thursday: 8:30 a.m. to 3:00 p.m., 4:00 p.m. to 5:00 p.m.
  • Friday: 8:30 a.m. to 12:00 p.m

Contact Information

Email: sbs@csuci.edu

Phone: (805) 437-8810, Fax #: (805) 437-8900

Tuition and Other Fees

Students must first register for classes before tuition and other fees can be paid. Below are a few important facts to remember:

  • Account balances and important notices are obtained through students’ myCI accounts.
  • Regular updates and deadline information are sent to students through Dolphin email.
  • Partial payments are accepted with an approved, electronically signed Tuition Installment Payment Plan (TIPP) contract on file with SBS.
  • Please note that payments cannot be processed after the due date. See Payment Deadlines. Non-payment may result in dis-enrollment. Check your myCI account for notices. 
  • Please refer to the Financial Aid section for payment details. For general information regarding Financial Aid, please visit www.csuci.edu/financialaid

The regular fees of the University and payment options are listed below. Include your 9-digit student ID# on all forms of payment to ensure proper processing.

How to Pay:

  •  Credit Cards: CI accepts MasterCard, Diner’s Club, AMEX, Visa and Discover credit cards. All credit card transactions are completed on-line. Log into your myCI account and go to: CI Records > SA Self Service > Campus Finances > Make a Payment. Then click on the box called “Login to CashNet” to proceed. A merchant-imposed convenience fee is applied to all credit card transactions. For detailed instructions on how to use this payment method, please reference the "How to" link below.
  • By Mail: Payments can be mailed to Student Business Services. These must be received by the due date as postmark dates are not honored. Please make checks payable to CSU Channel Islands, and be sure to include the 9-digit CI ID number. Mail to: Student Business Services, CSU Channel Islands, One University Drive, Camarillo, CA 93012.
  • Online: E-Check payments are accepted on-line at no additional charge. Log into your myCI account and go to: CI Records > SA Self Service > Campus Finances > Make a Payment. Then click on the box called “Login to CashNet” to proceed. For detailed instructions on how to use this payment method, please reference the "How to" link below.
  • In Person: Payments are accepted during business hours at Student Business Services at the address noted above.  Cash, checks, or money orders are accepted.  
  • Drop Box: Payments can also be placed in a drop box that is located in Sage Hall, adjacent to Student Business Services. These payments will be processed within 48 business hours. 
  • Parent Pin: Students can create a parent pin to allow parents to go on-line and make a payment. Please reference the guide below for step by step instructions on how to set this up.

Please be sure to Include your 9-digit student ID# on all forms of payment to ensure proper processing.

NOTE: It is the student's responsibility to view account balance information through "myCI"on a regular basis. Students are responsible for meeting the payment deadlines. Failure to pay by the published due date may result in disenrollment from classes.

How to navigate student finances in myCI

Returned Checks

A $25.00 fee is applied to a student account for any returned items from the bank or for a declined credit card transaction. To pay for this fee, only cash or verified certified funds will be accepted.  

If enrollment has already occurred, classes may be cancelled. If this happens, the student must re-register and pay a $25 late registration fee. Please note that all financial balances must be resolved and registration holds cleared to avoid delays in registration and/or to fulfill of graduation requirements.

Housing Installment Payment Plan (HIPP)

Students must sign up for the Housing Installment Payment Plan (HIPP) through their MyCI account before the published registration payment due date. A non-refundable administrative fee of $33 per semester is required for participation in the installment plan. Payments must be received on or before the due dates and a bill will not be sent. Failure to complete your obligation under the terms of the HIPP will prohibit the student from being able to participate in this plan for future semesters. Any outstanding balance due to the University must be paid prior to applying for the HIPP. For more information please send email to HIPP@csuci.edu.

Tuition Installment Payment Plan (TIPP)

CSU Channel Islands Tuition Installment Payment Plan (TIPP) enables students, who are in good financial standing with CI, to pay for tuition in installments at no interest, with only a $33.00 non-refundable administrative fee (per semester) required. The TIPP contract can only be accessed and signed on-line through the student’s myCI account. This fee is non-refundable even if the student later receives financial aid or decides they do no longer want a TIPP. The TIPP payment plan only applies to tuition charges. The TIPP contract and the first payment must be submitted to Student Business Services by the published due date. In addition to the first payment of tuition charges, the first TIPP payment must also include campus-based mandatory fees, lab fees, and other miscellaneous fees as these do not fall under TIPP guidelines. This will make the first TIPP payment higher than the remaining TIPP payments.

Below are a few additional important details about TIPP:

  • A student may be dropped from the program for failure to submit the TIPP contract, first payment, campus based fees and other miscellaneous fees by the published due date.
  • A $25.00 fee will be assessed for late payments.  
  • A student who signs a TIPP and later is awarded financial aid must continue to make the TIPP payments until financial aid has been applied to the account. There will be no refund of the $33 TIPP fee after the TIPP contract is signed.
  • If the obligations under the terms of the TIPP are not met, students will not be able to participate in this plan for future semesters.
  • The plan is only available during the period for which charges are due. The TIPP is not available after a due date. 

Financial Aid

Full financial aid is awarded based on enrollment in 12 or more units. Those funds will be first applied to satisfy any obligations owed to the CI. Financial aid awards are disbursed to accounts the week before school starts and then weekly thereafter. Checks are mailed on Mondays via US mail to the address listed in myCI.

Students taking less than 12 units and who wish to receive financial aid must complete an Enrollment Status Change Form with the Financial Aid office. Once this form is processed, the financial aid will be disbursed in a reduced amount. Financial aid will not disburse unless this form is on file and a student’s financial aid has been reviewed and any necessary adjustments have been made. Please note this may result in a student being dis-enrolled from classes because they did not fill out the Enrollment Status Change Form and their aid did not disburse.

Please note beginning Fall, 2013 financial aid will be processed based upon a priority group. If you have submitted your FAFSA by March 4, 2013 and have turned in all required documents by May 22, 2013 you will be given priority standing. Students with priority standing will receive priority processing so their aid will most likely be ready by the fall due date. If you are not a priority student please plan to either pay your tuition and other fees in full out sign up for a TIPP. Below are a few important facts regarding financial aid:

  • If a student withdraws from school completely, some or all of the financial aid may need to be repaid.
  • If the total aid available does not cover the full amount of fees, or if the student loses financial aid eligibility, the student is responsible for payment.

Log-in to myCI for account information. For questions regarding financial aid, contact the Financial Aid office at (805) 437-8530. You can also click here to visit the Financial Aid web page.

Federal Military Selective Service Act

In California, students subject to the Federal Military Selective Service Act (the Act) must first register with the Selective Service System in order to receive any need-based student grants funded by the state or public postsecondary institution. Selective Service registration forms are available at any U.S. Post Office, and many high schools have a staff member or teacher appointed as a Selective Service Registrar. Applicants for financial aid can also request that the information entered on their Free Application for Federal Student Aid (FAFSA) be used to register them with the Selective Service. Males born after December 31, 1959 may be required to submit a statement of compliance with the Act and regulations in order to receive any grant, loan, or work assistance under specified provisions of existing federal law. Information about registering with the Selective Service System can be found online at http://www.sss.gov. 

Payment Deadlines

Student Business Services must receive full payment by the published due date, or the payment cannot be accepted. Non-payment may result in dis-enrollment of the student. A student who has been dis-enrolled because the payment was not received by the due date can re-register, but must pay by Friday at 5 p.m. of the week of registration. 

Please remember that all account activity and balance information can be found through myCI. The navigation to check financial information is: myCI > SA Self Service > Campus Finances > Account Inquiry 

Fall 2013 Registration Payment Deadlines

When registering for classes during: Payment is due by 5:00 pm on the specified day:
Nov. 26, 2012 to August 16th, 2013 August 16, 2013
August 17, 2013 or later* Friday, the week of your registration*

* Late registration results in a $25, non-refundable, late registration fee applied to your account.

Spring 2014 Registration Payment Deadlines

Date registered Payment due date
TBD TBD
TBD

TBD


*Late Registration: If a student registers for any classes on or after August 24, 2013, s/he must first obtain an instructor’s permission number and then, to avoid dis-enrollment, pay all student charges immediately upon registration. A $25 late registration fee will also be assessed. 

Adding Additional Classes: If a student adds more classes after the initial enrollment, s/he must adhere to the payment deadline from the first day of enrollment. Failure to pay the additional fees associated with adding more classes may result in dis-enrollment. 

Graduates must pay the higher of the two fee categories. A graduate is defined as a student having already earned a bachelor's degree from an accredited institution.

2013/2014 Fee Schedule

The CSU makes every effort to keep student costs to a minimum. However, fees listed in published schedules or student accounts may need to be increased when public funding is inadequate. CSU has reserved the right, even after initial fee payments are made, to increase or modify listed fees, without notice, until the date when instruction for a particular semester or quarter has begun. All CSU listed fees should be regarded as estimates that are subject to change upon approval by The Board of Trustees.

The Board of Trustees on September 18, 2012 approved reductions in various fee rates retroactive to the Fall 2012 term, contingent on voter approval of Proposition 30 (the Governor's initiative) on the November ballot. The voters approved Proposition 30, therefore, the following fee rates are now in effect for the 2012-13 academic year.

Undergraduate 

TERM  FALL 2013 SPRING 2014
Fee Category 0-6.0 units  6.1+ units  0-6.0 units  6.1+ units 
Associated Students Fee $67.00  $67.00  TBD TBD
Health Facilities Fee $3.00 $3.00 TBD TBD
Instructionally Related Activities Fee $50.00 $50.00 TBD TBD
Materials, Services & Facilities Fee $60.00 $60.00 TBD TBD
Student Body Center Fee $162.00 $162.00 TBD TBD
Student Health Service Fee $80.00 $80.00 TBD TBD
Recreation & Athletics Fee  $70.00 $70.00 TBD TBD 
Tuition Fee $1587.00 $2736.00 TBD TBD
Total Tuition & Basic Fees  $2079.00 $3228.00 TBD  TBD 

Graduate

TERM  FALL 2013 SPRING 2014  
Fee Category  0-6.0 units  6.1+ units  0-6.0 units  6.1+units
Associated Students Fee $67.00  $67.00  TBD   TBD 
Health Facilities Fee $3.00 $3.00 TBD   TBD 
Instructionally Related Activities Fee $50.00 $50.00 TBD  TBD 
Materials, Services & Facilities Fee $60.00 $60.00 TBD  TBD
Student Body Center Fee $162.00  $162.00  TBD  TBD
Student Health Service Fee $80.00 $80.00 TBD  TBD 
Recreation & Athletics Fee   $70.00 $70.00 TBD TBD 
Tuition Fee $1953.00 $3369.00  TBD TBD 
Total Tuition & Basic Fees $2,445.00 $3,861.00  TBD  TBD

Credential

TERM FALL 2013 SPRING 2014
Fee Category 0-6.0 units 6.1+units 0-6.0 units 6.1+units
Associated Students Fee $67.00 $67.00 TBD  TBD
Health Facilities Fee $3.00 $3.00 TBD TBD 
Instructionally Related Activities Fee $50.00 $50.00 TBD  TBD
Materials, Services & Facilities Fee $60.00 $60.00 TBD TBD 
Student Body Center Fee $162.00 $162.00  TBD TBD 
Student Health Service Fee $80.00 $80.00  TBD  TBD
Recreation & Athletics Fee $70.00 $70.00  TBD TBD 
Tuition Fee $1842.00 $3174.00  TBD  TBD
Total Basic Fees $2334.00 $3666.00 TBD TBD 

Student ID Cards- New students add $15 for an ID card. Please visit Student Business Services in Sage Hall to obtain a card. This is a one-time purchase, however, there is a charge for lost or stolen cards. Click here for more information and FAQ's about campus ID cards.

Non-Resident Students

Foreign and non-residents students are required to pay non-resident tuition in addition to all fees charged to resident students.

Tuition for Non-Resident Students in addition to regular tutiion and other fees is $372.00 per unit.

Special Course Fees

Lab Fees

Several courses require the payment of lab fees as a condition of enrollment. These fees may be indicated in the Schedule of Classes next to the course listing. Lab fees are paid with tuition and other fees, and are subject to the payment deadlines. Lab fees range from $15 to $1,000 per course. Student accounts will automatically be credited for lab courses if dropped by the add/drop deadline. Lab courses dropped after the deadline will not be refunded. 

Breakage Card Fees

Several courses require a breakage card fee of $25.00, which is refunded at the end of the semester once confirmation is sent to Student Business Services stating that nothing was broken and all supplies were returned. A partial refund may apply in some cases.

Dolphin Card/ID

All new CI students are strongly encouraged to purchase their photo ID card. These can be purchased for $15.00 in the Student Business Services office. An additional photo identification (e.g. valid California Driver’s License, a DMV ID, or a passport) is also needed. If a Dolphin Card is lost, replacements can be purchased for $15.00.

The Dolphin Card is used:

  • For transactions with Transportation & Parking Services
  • For Credential Services
  • For Enrollment Services transactions
  • For Student Business Services transactions
  • To obtain campus services from the Library
  • For the Student Health and Counseling Center
  • For the Student Union and Recreation Center
List of Other Fees and Charges (Nonrefundable)
Application Fee $55.00
Campus ID Card

 $15.00
Change of Graduation Date  $15.00
Check Return Fee  $25.00
Credit Card Transaction (Dishonored Fee)  $25.00
Diploma Fee   $45.00 
Duplicate Diploma Fee   $15.00 
Freshman Orientation Fee   $175.00 
Health Service Fees  Varies 
Housing Installment Payment Plan  (HIPP) Fee  $33.00 
Intent to Enroll Deposit  $100.00 
Late Payment Fee  $25.00
Late Registration Processing Fee $25.00
Replacement Campus ID Card  $15.00

Transfer Orientation Fee 

$50.00  

Tuition  Installment Payment Plan (TIPP) Fee  $33.00 
Student Professional Liability Insurance Fee  $ 20.00 

 

Dis-enrollment 

Dis-enrollment can occur for the following reasons:

  • Tuition, campus-based fees, lab fees, or other miscellaneous fees are not paid by the published due date.
  • The TIPP monthly payment is not paid by the published due date.
  • If fees are not paid by Friday at 5 p.m. of the week of registration for those registrations that occur after August 16, 2013. 

Housing Fees

For more information relating to student housing fees and payment deadlines, please contact the Housing and Residential Education Office at (805) 437-2733 or click here to visit their website.

Fees & Debts Owed to the University

Should a student or former student fail to pay a fee or a debt owed to California State University Channel Islands, the university may withhold permission to register; to use facilities for which a fee is authorized to be charged, (i.e. transcripts, grade check or grades) or to receive services until the debt is paid in full (see Title 5, California Code of Regulations, Section 42380 and 42381).

Prospective students who register for courses offered by the university are obligated for the payment of fees associated with registration for those courses. Failure to cancel registration in any course for an academic term prior to the first day of the academic term gives rise to an obligation to pay student fees including any tuition for the reservation of space in the course.

Failure to pay fees by the due date may result in disenrollement from classes.

FERPA

Family Educational Rights and Privacy Act

Due to the Family Education Rights and Privacy Act (FERPA), the University can only release student financial information with the student’s expressed written consent. The Authorization to Disclose Student Account Information form is available here.

FERPA Authorization Form  (PDF)
Please note this form is specific to Student Business Services and the release of financial information.

For more information about the FERPA please click here

Cancellation of Registration

A student is eligible for a full refund if fees were paid but no enrollment occurred, or if all classes were dropped prior to the first day of instruction for the term.Procedures for withdrawal and eligibility requirements are available in the Enrollment Center or in the Schedule of Classes. All refunds are processed automatically and may take six to eight weeks to process. Refund checks will be mailed to the address on file. Students can update their address by logging into myCI>CI Records.

A full refund of tuition and other fees for both residents and non-residents tuition occurs under the following circumstances:

  • The tuition and fees were collected in error.
  • The course for which the tuition and other fees were collected was cancelled by the University.
  • The University made a delayed decision that the student was not eligible to enroll in the term for which the tuition and other fees were collected, and that delayed decision was not due to incomplete or inaccurate information provided by the student.
  • The student was activated for compulsory military service.

Note: Students who register for courses offered by the University are obligated for the payment of fees associated with registration for those courses. Failure to cancel registration in any course for an academic term gives rise to an obligation to pay tuition and other fees for the reservation of space in the course(s).

Prorated Refunds for Complete Withdrawals

Beginning with the first day of instruction for the term, refunds for complete withdrawals will be prorated based on the date of withdrawal and up to the 60 percent point of the term length for the academic period. Refunds are processed automatically. A student who officially withdraws after the 60 percent point in the academic period will not be entitled to a refund.

Refunds for Partial Withdrawals

A student who drops some, but not all, units resulting in a lower mandatory fee obligation by September 13, 2013 will be entitled to a prorated refund of the applicable difference in fees. Refunds are processed automatically. A student who fails to drop classes that would result in a lower fee category by the deadline will not be entitled to a refund.

Note: Students are responsible for verifying their withdrawal from classes. Refunds are issued to students who withdraw from classes by the published deadlines. 

Refunds/Address Change

All refunds are sent to the student’s mailing address listed in their myCI account. Payments made by credit card will be credited back to the original card used. Please allow six to eight weeks to process a refund.

Due to the timing of charges placed on the student accounts, it’s possible that a refund could be initiated even though the student account has not been paid in full. Students are encouraged to review their myCI accounts on a regular basis to avoid late fees and/or a financial hold, and to keep the mailing address current.

For refund questions, please send an email to refunds@csuci.edu.

Sponsorships

Students enrolling under a University-sanctioned program (see below) may have some portion or all of their tuition and other fees waived or paid by a sponsoring organization. The signed authorization/voucher must be submitted to Student Business Services at least one week prior to the fee deadline. The employer/agency will then be invoiced for the authorized amount, or actual, if less. Payment is due within thirty days.

Authorizations with payment restrictions are not accepted. If the employer/agency does not assume responsibility for the full amount of registration fees, the student will be responsible to pay the difference by the published due date.

Corporate/Organization Sponsorship

A contractual agreement between the sponsoring agency and CI, or a prior arrangement with Student Business Services, is required. Students then submit their signed authorization to SBS (see Sponsorships).  

Federal Government

A signed authorization, written on letterhead stationery of a recognized branch of the Federal Government, is required (see Sponsorships).  

Military/ROTC

Authorization bearing the signature of the commanding officer or recognized official, written on letterhead stationery or a 1556 form which clearly indicates the sponsoring agency, is required. Conditional authorizations are not accepted (see Sponsorships).

State and Veterans Vocational Rehabilitation

Signed authorization from the State Department of Rehabilitation or Veterans Administration is required (see Sponsorships).

Veterans Services

Students who are eligible with the Veterans Administration can seek education allowances under provisions of any Veterans Act. Students who wish to draw benefits, and are enrolled for any semester, are required to have their current program on file with the VA Certifying Official, who can be reached at (805) 437-3524. 

Waivers

CSU Employee Fee Waiver and Reduction Program

The California State University offers eligible employees and dependents the opportunity to enroll in the CSU Employee Fee Waiver and Reduction Program. This program provides for the waiver or reduction of certain fees for employees and dependents who enroll in work related courses offered by the CSU for the purpose of improving skills for existing jobs, or advancement in accordance with a career development plan. This program allows the employee to transfer their benefit to a spouse, dependent, or domestic partner. Each semester, applications, along with an approved waiver form, need to be submitted to the Human Resources Programs Department. Also, by the published due date, a copy of the approved waiver is required at the time of fee payment to Student Business Services.

Intra-System Concurrent Enrollment

Students participating in this program who are California residents pay tuition and other fees at their home campus. Non-resident participants are required to pay any additional fees to CI.

Intra-System Visitor Enrollment 

California resident students participating in this program pay their fees at the host CSU campus.

Veteran’s Dependents

The Division of Veteran Services of the State Department can be contacted in relation to Federal Benefits. A Veteran Dependent recipient will receive an authorization letter to pay the tuition fee. Eligible students are required to submit their Cal Vet Fee waiver authorization letter to CI’s Veteran’s Administration Certifying Official, along with fee payment (if applicable). Fees may include campus-based fees, lab fees, and miscellaneous fees. These are due by the fee deadline date listed in the Schedule of Classes. For more information, call (805) 437-3524.

Special Circumstances Refunds

Background

Refund regulations for the California State Universities are defined within the California Code of Regulations, Title V, Section 41802 and 41913. The deadlines that correspond with these regulations are published in the Schedule of Classes each semester. It is the student's responsibility to be familiar with the deadlines and other information made available through the Schedule of Classes and other publications.

Registration and/or tuition and mandatory fees may be refunded if the student or authorized representative petitions the University for a refund demonstrating exceptional special circumstances. The student or authorized representative must submit documentation supporting serious and compelling reasons beyond the student's control. The Chief Financial Officer of the University or designee must make a determination that the tuition and mandatory fees were not earned by the University.

The California Code of Regulations allows the reversal of registration fees and/or tuition after the established deadlines if one of the following conditions exists:

  1. Death of student
  2. Compulsory military service
  3. Fees collected in error

Procedure

Complete the Request for Special Circumstances Refund form. The form can be obtained by clicking on the link below.

Print a copy of the form and copies of all attachments for your records. Submit the original application with your signature and all original supporting documentation to Student Business Services in the Enrollment Center in Sage Hall. The documentation can also be mailed to:

California State University Channel Islands
Student Business Services – Sage Hall
One University Drive
Camarillo, CA 93012

The deadline for submitting the Special Circumstances Refund form is the last day of the semester for which the fees were paid.

Appeal Process

If the application is denied, the student may request a review by the Financial Appeals Independent Review (F.A.I.R) Committee. The student has the opportunity to provide additional information to the F.A.I.R. Committee.

All F.A.I.R. decisions are final.

View the Request for Special Circumstances Refund Form Here (PDF)

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