Back to Web Services FAQ Index

Section 1. Getting Web Space

1.1. Who is allowed to get Web space?

CSU Channel Islands students, tenure track faculty, staff, programs, departments, and officially recognized organizations are eligible for Web space.

1.1a. Can CSU Channel Islands alumni apply for a personal Web space?

No, provisions do not currently exist to provide web space to CI alumni. 

1.2. How much space do I get?

Web space is allocated as follows:

Type of Web SiteStorage Limit (in megabytes)
Individual Student web siteup to 1GB in CI Keys, and up to 300 MB on (*see note)
Individual Faculty or Staff web siteup to 1GB in CI Keys
Student Clubs and OrganizationsSee "Starting a Student Club/Organization"
Officially Recognized Organizationsunlimited (as infrastructure & budget permits)

Note regarding student web site space storage limit:

Effective August 17, 2009, total available storage space for web spaces on the domain will be calculated based on total available storage within Dolphin Files, which is 300 MB per student. For example, student Tracey Smithson has stored 200MB of documents and other data in Dolphin Files. Because the total Dolphin Files storage limit is 300MB, Tracey can use 100MB (300MB – 200MB) for student web site storage.

1.2b. How do you define an Officially Recognized Organization?

An officially recognized organization at CI is defined as one that has been officially recognized by the University President or designee.

1.3. How much does it cost?

The initial amount of space is currently allocated at no cost. However, approved requests for web space increases may incur fees to assist with set-up and maintenance costs.

1.3b. How do I obtain additional web space? Can additional web space be purchased?

At this time, students can neither obtain nor purchase additional space on the University web servers.

Faculty, staff and officially recognized organizations that require additional web space beyond the baseline service should contact Web Services. Requests for additional web space will be evaluated based upon need and available system resources.

1.4. How do I get a web space?

Student web spaces on the legacy domain are created using an automated process on a nightly basis for all students who have met University enrollment and matriculation criteria as of the current date.

Faculty and staff web spaces are created automatically by logging into CI Keys for the first time. Please visit CI Keys for more info.

Official University Organization web accounts are created by request only. To submit a request,please contact the ITS Help Desk by phone at 805-437-8552 or email

Student Clubs and Organizations must be officially recognized by the University in order to obtain web space, and will need to obtain the approval of the Student Leadership and Development office. Please visit "Starting a Student Club/Organization".

1.5. What do I need to get started building my web page?


As of September 1, 2017, Web Services recommends that students build new web pages using CI Keys, which supports Wordpress. Wordpress is a popular, flexible and robust web content management platform for building blogs and web sites, and can be easily launched and configured using CI Keys. Visit the CI Keys support page for more information. 

Alternatively, students can access their legacy web space using the following information:

  • Your account information, including the SFTP host name, your Dolphin Name and your Dolphin password.
  • A computer
  • An internet connection
  • Web page creation software
    • Adobe Dreamweaver is recommended for web pages
    • Adobe Photoshop is recommended for working with images in web pages

Faculty and Staff

To access your web space visit the CI Keys support page for detailed information. 

Official Campus Organizations

Please contact the ITS Help Desk to request web space and access information.

1.5b Where can I obtain web page creation software?

Students may purchase web page creation software through the Campus Bookstore at academic discount. Please visit the Campus Bookstore web site. Many of the computer labs on campus have Adobe Dreamweaver installed. Students that use CI Keys are  able to create and publish their web site using Wordpress without the need for additional web page creation tools. Visit the CI Keys support page for detailed information. 

Faculty & staff that use CI Keys are able to create and publish their web site using Wordpress without the need for additional web page creation tools. Visit the CI Keys support page for detailed information. 

Campus organizations typically create web sites using the echoCI content management system, which has a built-in web page editor. If necessary, campus organizations can contact the ITS Help Desk at 805-437-8552 to request installation of Adobe Dreamweaver and Adobe Photoshop on their office computer(s). CSUCI has a campus license for employee use of Adobe Creative Cloud. 

1.6. Can someone teach me how? Where do I go for help?

Help for faculty, staff and organizations

Please direct all requests for assistance with CSU Channel Islands web site, including accounts, training, and troubleshooting to the ITS Help Desk, at 805-437-8552 or via email at Web Services can provide personalized training in both group and one-on-one sessions.

Help for students

Students can contact the University Library for assistance with creation of web sites, and may also visit the Web Services web site for links to guides and tutorials about creating and maintaining web pages.

1.7. What are the rules for use of my web space?

Please review the applicable University policies in the CI Administrative Policy Manual, located at and Section 2 of this FAQ.

1.8 I am a student. How long will my personal Web space remain active?

Student web space will remain active during periods of continuous enrollment and for three months after graduation. Student web space is kept active during the summer for students who are expected to return in the Fall semester. Students who are not actively enrolled by the end of the drop/add period for each semester will have their accounts deactivated and their data deleted.

1.9 I am a faculty member. How long will my personal web space remain active?

Faculty web space will remain active until termination of employment.

1.10 How long will student club or organization web space remain active?

Student Clubs and Organizations must renew their web accounts with Student Leadership and Development during each Fall and Spring semesters. Any student clubs or organizations which have not renewed their web accounts within 1 month of the first day of classes for a given Fall or Spring semester will have their accounts and web sites disabled. Student clubs and organization web sites approved for a given Spring semester will be active throughout the summer session.