Jan. 16, 2024 - We negotiate all the time, often multiple times a day. But we don't always realize we are doing it. Approaching daily interactions as informal negotiations and applying the tools of “interest-based negotiation” can bring greater success in these interactions and reduce conflict later (interest-based negotiation tools work in more formal negotiations as well).
The Ombuds Office is hosting a 90-minute interactive workshop on Wednesday, Feb. 21 at 1 p.m. in Bell Tower 1726 where attendees will learn to recognize the negotiation aspects of daily interactions and achieving interests without fear or “hardball” tactics.
University Ombuds Mark Patterson brings a wealth of experience in making agreements that “stick” and minimizing later conflict, including experience as a military lawyer conducting international negotiations. Mark also taught negotiations for cadets at the U.S. Air Force Academy and for Department of Defense contracting officials.
In this workshop you will learn how to:
- Identify negotiation-related interactions
- Separate the people from the problem
- Be firm on interests, flexible on solutions
- Distinguish Options from Alternatives and leverage both
- Make decision points and commitments clear
All are invited. Please RSVP if you plan to attend.
For more information contact Mark Patterson at 805-437-3283 or mark.patterson@csuci.edu.
The University encourages persons with disabilities to participate in its programs, events and activities. If you anticipate needing any type of accommodation, or have questions about the physical access provided, please contact the respective area below as soon as possible, but no later than seven (7) business days prior to the event/activity:
CSUCI Students
accommodations@csuci.edu
CSUCI Employees and Members of the Public
angela.portillo@csuci.edu