Overview

Members of the University community are encouraged to print and photocopy using shared network printers in Broome Library and at other campus locations, in lieu of using personal printers in their office. Students, employees and guests can use their DolphinOne card or CI Guest card to print and photocopy at various locations on campus. If you are having problems printing with your card, please contact the IT Help Desk at 805-437-8552(x: 8552) or email at helpdesk@csuci.edu.

Service and Supply Request Instructions

If you have a question or problem with a copier or need toner, contact the copier representative for your location (see list below). If representative is unavailable you may request a work order ticket by emailing the IT Help Desk; include your name, location, BMC#, and Facility# with a description of the malfunction to helpdesk@csuci.edu.

If you have a question or problem with a copier or need toner:

  • Contact the representative for your location (see list below)
  • If contact representative is unavailable you may request a work order ticket by emailing the Help Desk. Include your name, location, BMC#, and Facility# to helpdesk@csuci.edu
  • For all other concerns, contact Stephanie Bracamontes, at stephanie.bracamontes@csuci.edu
BMC Copier Contract #Facility #Primary RepresentativeSecondary RepresentativeLocation of Copier
4000001528Christine Malham 8410Alanna Trejo2757University Hall 1525
4001001533Jacqueline Burneo 8815Carmen Delgado 3272BTE 2801 Work Room
4002001532Colleen Haws 8433Martha Ferguson8567Placer Hall
4003001531Christine Thompson 3273Genevieve Evans - T3998Student Union 2020B
4004001525Alison Potter 3139Manami Gutierrez 8835Madera 2404
4005001530Claire Langeveldt 3566Laurita Franklin 2733Santa Cruz Storage Room G157
4006001529Jessica Dalton 2779Andrea RoblesAliso Hall 123
4007001226Fara Ravan 8594

Erica Jimenez     8524

Madera 2900
4008001227Debra Hoffmann 2701Riki Maxwell 3379BRO - 1550 Reading Room
4009001225Debra Hoffmann 2701Riki Maxwell 3379BRO - 1550 Reading Room
4010001224Debra Hoffmann 2701Riki Maxwell 3379BRO - 1550 Reading Room
4011001222Debra Hoffmann 2701Riki Maxwell 3379Broome 1330
4012001223Debra Hoffmann 2701Riki Maxwell 3379Broome 1361
4013001141Debra Hoffmann 2701Riki Maxwell 3379Broome 1370
4014001286Laurita Franklin 3333Cassandra Silac 3344Santa Cruz E150
4015001142Ivan Grooms 2713Hilda O'Campo 2772Napa 1145
4016001140Frine Sullivan8912Carolyn Locke3242Sage Hall 1020
4017001139Jennifer Iden 3979Effie Karacali 8545Sage Hall 2012
4018001144Catherine Sanchez3701Molly Oberst 8420University Hall 1558
4019002654Kristin Steiner 2711Judy Frazier 8402Solano Hall 2162
4020001231Janet Korsmo 3181 Solano Hall 1123 HR
4021001137Jeanne Burgin 3687Carolyn Shamowski 3689Ironwood Hall 120 (OPC Work Center)
4022001143Selene Acosta 3573Sharon Seravic 3360Aroyo Hall 115
4023001138Stephanie Bracamontes3176Teresa Montoya 3514Lindero Hall 1840
4024001232Leticia Romero 8533Cheryl Peckham3186Sage Hall 1014
4026002145Marilyn Medina 3579Victor Moreno 3596El Dorado Hall 110
4027002144Alicia Milanowski 8536Courtney Ellis 2091BT 2565
4028 Beth Williams 8571Sue Saunders 8514Bell Tower 1565
4029 Lisa Ayre-Smith 3709Gina Matibag3320Bell Tower West 2255
4030 000048Carmen Krebs 3272Mary Laurence 3253Bell Tower West 1255
4031 Janet Korsmo 3181 Solano Hall 1155
 002639Jerilee Petralba8543 Madera Hall1413

Where can I print with my DolphinOne card?

 You may use the computers in the following designated locations to print:

  • The HP4730 color printer in the Broome Library 1330 computer lab
  • 4 printers are available in the Reading Room/Main Broome Library on 1st floor

Where can I photocopy or scan with my DolphinOne card?

You may photocopy or scan with your DolphinOne card at the following locations:

  • 4 printers are available in the Reading Room/Main Broome Library on 1st floor

How do I release my print job at the printer (for students & guests)?

Before you begin, you will need to have a DolphinOne card or a CI Guest card in order to print.

  1. Print to a designated printer from any CI owned computer  (see the "Where can I print with my DolphinOne card?" section on this page).
  2. Go to the printer you selected to pick up your print job.
  3. On the printer, press the “Print Release” button on the printer display.
  4. Swipe your DolphinOne Card or guest card.
  5. Choose your print job on the printer's display panel. Click “Print” to print one, or “Print All” to print all of your jobs.
  6. Press the “Home” icon to return to the “Print Release” screen, and then press the “Sign Out” button.

If you need help, please see the IT Help Desk or the Library Circulation Desk. 

View or print a diagram of the process in PDF Format (Download Adobe Acrobat)

View Print Job release instructions for students & guests (in PDF format) (Download Adobe Acrobat)

How do I release my print job at the printer (for faculty & staff)?

  1. Print to the Pharos HP printer on your computer.
  2. Go to any Pharos 8 printer to pick up your print job,
  3. On the printer, select the billing option.
  4. Swipe your DolphinOne card.
  5. Choose your funding source (department account) and press access.
  6. Press the print release button.
  7. Choose your print job on the printer's display panel. Click “Print” to print one, or “Print All” to print all of your jobs.
  8. Press the “Home” icon to return to the “Print Release” screen, and then press the “Sign Out” button.
  9. Please note that for large jobs, we ask that your department admin contact Coast Copy Center located in the Town Center at (805) 484-6633 or email at info@coastcopycenter.com.

View Print Job release instructions for employees (in PDF format) (Download Adobe Acrobat)

Where do I buy a CI Guest card for printing and copying?

CI Guest cards are available for purchase at one of the two Dock Information in Broome Library and the Town Center Market.

Where can I add funds to my printing or copying account?

Students, employees and guests can add funds to their DolphinOne card or CI Guest card at one of the two Dock Information in Broome Library and the Town Center Market.

Students and employees can also add funds online via "DOCK Online" in their myCI account. For more information about DOCK Online.

How do I print my document in color?

Before you begin, you will need to have a DolphinOne card or a CI Guest card in order to print. Directions for color printing are posted in the Broome Library 1330 computer lab. There are several HP4730 color printers available. Please note that for large jobs, we ask that you contact Coast Copy Center located in the Town Center at (805) 484-6633 or email at info@coastcopycenter.com.

How do I print from my mobile phone, tablet or laptop?

For more information about Printing for Your Mobile Phone, Tablet or Laptop.

What is the difference between print and print all at the print release stations?

Print releases the selected job (radio button) and print all releases all jobs in the queue.

How do I delete a job from the print queue?

Select the job by touching the job if it is not already selected. Click the delete button.

How do I check my balance?

You can check your balance at one of the two Dock Information in Broome Library and the Town Center Market.

Students and employees can check their balance online via "DOCK Online" in their myCI account. For more information about DOCK Online.

What is the cost to print?

Black and white printing is $0.05 per side.
Color printing is $0.30 per side.