Updated: 2010-05-11
Program Goal
The goal of the One Card program is to facilitate access to funds, facilities and services for the University community via an integrated, card-based identification system, while ensuring compliance with University and systemwide standards, policies, and applicable laws.
Terms & Definitions
DolphinOne Card is the name of the student and employee campus identification & transaction card. This card combines magnetic swipe and contactless smart-card technology to enable access to card-enabled facilities and services.
Guest Card is the name of the guest transaction card. This card will typically be available for purchase at various campus locations and will use a magnetic swipe to provide access to card-enabled services.
Card Services is the campus organization initially consisting of ITS, Budget and Cashier employees that will provide ongoing planning & support card-related issues; long-term, the campus will need to have permanent, dedicated staff in order to provide good customer service and maximize potential benefit from the card.
Phase 1 - Critical (Spring-Summer 2010)
- Core Card & System Configuration
- Selection of new card technology for DolphinOne and Guest cards
- Design of new DolphinOne and Guest card
- Obtain new cards from vendor
- Install & configure updated BlackBoard Transaction System (BBTS)
- Determine & configure account containers (buckets) to hold funds for various services
- Budget processes for reconciliation of payments for USU, campus food services, and Pharos copy/print
- Campus Dining Integration
- Install & configure terminals for purchase of goods/services at USU and Dining Commons food service
- Install & configure terminals for purchase of goods/services at USU student store
- Card Services and Support
- Determine & document organizational process for card support
- Create Terms of Service agreement for DolphinOne Card
- Document support processes for Card Services, including issue of new cards, guest card purchase, PHIL station management
- Create & publish Card Services Web site
- PHIL Stations
- Installation and configuration of PHIL stations for Guest Card issue and re-charging (Library and USU)
- Installation and configuration of PHIL stations for DolphinOne re-charging (Library and USU)
- PHAROS Phase 1 - Upgrade
- Upgrade PHAROS system and integrate with BBTS
- Configure upgraded PHAROS print and copying in University Library using DolphinOne and Guest cards
Phase 2 - High Priority (Fall 2010-Spring 2011)
- Campus Re-Carding: replacement of existing ID cards with new Dolphin One Cards.
- PHAROS Phase 2: roll out PHAROS print/copy to selected campus locations
- Reporting: Create necessary reports for budget managers and card system administrators
- Integration with CashNet & CFS: to enable OneCard Self-Service (see #5)
- OneCard Self-Service v1.0: create secure web application in myCI to add funds, view "bucket" balances and print out transaction history
- Refine Card Services support processes, such as account dispute, suspension/deactivation/closing, card re-issue, and refunds
- Barcode integration (on-card printing) for new DolphinOne cards, for use in Library checkout
Phase 3 - Medium Priority (2011)
- PHAROS Phase 3: roll out PHAROS print/copy to remaining campus locations
- Barcode integration (on-card printing) for Guest Cards, for Library checkout
- OneCard Self-Service v2.0: updates to web application to enable lost/stolen/damaged card reporting & suspension
- New construction physical/building access integration with card system
- University Glen: enable card purchases at U Glen lessee locations.
Phase 4 - Low Priority / As Needed (2011 and beyond)
- PHAROS ongoing: Add PHAROS copy/printing locations as needed
- Student Activities Remote Access: Integration with remote/wireless POS for campus events
- Physical/Building Access
- Integrate with existing construction (as needed)
- Upgrade & integrate with campus housing
- Integrate with new construction
- Gift Cards
- Define support processes for "gift" cards, including issue, deactivation, and refunds
- Select, design and obtain "gift" cards from vendor
- Create “gift” card accounts and funding procedures
- Sell "gift" cards at various campus locations
- Library Enhancements: Further integration for Library services with DolphinOne and guest cards (e.g., proximity sensors in lieu of bar codes, etc)
- Vending and POS Enhancements:
- Integration with on-campus vending
- Integration with laundry in Student Housing on-campus
- Integration with point-of-sale (POS) systems for off-campus vendors
- Recreation Center Access: enabling access to Recreation Center facilities and services
- Ventura County public transit integration: to enable DolphinOne Card holder to use their card for public transit
- Bicycle Loan access: check-out/check-in of bicycles for proposed at various locations
- Parking integration: access to parking lots