Our Mission
The mission of Information Technology Services is:
to provide and support technology and innovative solutions that enhance the educational experience and University operations.
What We Do
We invite you to browse our list of services to learn more how the department supports the University through operations and projects.
How We Do It
We execute our vision and plans in accordance with defined IT policies and procedures.
How We're Organized
Under the leadership of Associate Vice President for Information Technology Services and Chief Information Officer James August, the department consists of the following units:
| Unit Name | Services Offered | Contact |
|---|---|---|
| Administration | Strategic planning, budget, and assessment | James August, Ph.D. Associate Vice President for Information Technology Services and Chief Information Officer james.august@csuci.edu |
| Application Services (AS) | Application support for CI Records, CI Financials, and CSU Common Management System (CMS) | Michael Lee, Director of Enterprise Applications michael.lee@csuci.edu |
| Information Security | Information security, audit, risk, physical security, accessibility (ATI), Artifical Intelligence (AI), ITS Learning/Professional Development and compliance support | Carlos Miranda, Chief Information Security Officer carlos.miranda@csuci.edu |
| Infrastructure | Network, server, telecommunication and wireless support | David Shackelford Director of Technology Infrastructure david.shackelford@csuci.edu |
| User Services |
Computer and technology support for desktops, classrooms, and shared spaces. Solution Center. |
Lance Grange |
| Project Management | IT portfolio and project management, IT service management, change management, assessment, IT procurement | Asha Ramachandra Director of IT Strategy asha.ramachandra@csuci.edu |
| Web Services | Web site design, hosting, support, and web accessibility | |
| Digital Transformation | TeamDynamix, Adobe Sign, and ImageNow support and administration |
Career Opportunities
Want to join our team?
Questions?
For technical support questions, please contact the IT Solution Center or call 805-437-8552.
For general questions or comments about the department or this Web site, please contact James August at james.august@csuci.edu or call 805-437-2099.