Table of Contents
- I received a Refund Check and now I am being charged for the something else. Why?
- I am eligible to receive a refund, how will I receive my refund?
- If I made my first payment by credit/debit card or by using my bank account, but then received my Financial Aid, how will I receive my refund?
- Will I receive a refund if I drop my class(es) before the first day of the term?
- How much will I be refunded if I drop on or after the 1st day of the term?
1. I received a Refund Check and now I am being charged for the something else. Why?
If you received a refund and made enrollment changes after the refund was issued, you may have been over-refunded resulting in a balance due to the University. It is important to check your myCI balance anytime you make enrollment changes.
2. I am eligible to receive a refund, how will I receive my refund?
The fastest way to receive a refund is by enrolling in Direct Deposit through your myCI portal. If you have not enrolled in direct deposit your refund will be issued as a paper check and mailed to the mailing address on file. Here are instructions on How to Enroll in Direct Deposit (PDF, 224KB).
3. If I made my first payment by credit/debit card or by using my bank account, but then received my Financial Aid, how will I receive my refund?
Yes, but only if you drop classes BEFORE the first official day of the term.
4. Will I receive a refund if I drop my class(es) before the first day of the term?
Yes, but only if you drop classes BEFORE the first official day of the term.
5. How much will I be refunded if I drop on or after the 1st day of the term?
Beginning with the first day of the term, refunds for complete withdrawals will be prorated based on the date of withdrawal and up to the 60 percent point of the term length for the academic period. Refunds are processed automatically. A student who officially withdraws after the 60 percent point of the term in the academic period will not be entitled to a refund.