About the office

At Cal State Channel Islands, Organizational Effectiveness (OE) supports the campus in achieving its goals through strategic planning, process improvement, and data-informed decision-making. We provide resources, tools, and guidance to enhance operational efficiency, foster continuous improvement, and strengthen institutional effectiveness.

• Process Improvement and Annual Reports

  See what has already been worked on. This archive includes information on completed projects, performance snapshots, and progress on campus-wide efforts - because transparency matters.

  • 2024-2025 AY Annual Report (PDF, 143KB)
  • FY 2022-2023 Process Improvement Report (PDF, 141KB)
  • FY 2021-2022 Process Improvement Report (PDF, 143KB)
  • FY 2020-2021 Process Improvement Report (PDF, 139KB)
  • FY 2019-2020 Process Improvement Report (PDF, 486KB)
  • FY 2018-2019 Process Improvement Report (PDF, 505KB)
  • FY 2017-2018 Process Improvement Report (PDF, 124KB)

• Submit Your Idea

  Have an idea to make something work better? We want to hear it. Use this form to share improvement ideas, big or small - we'll help you explore next steps. 

• Contact Us

  Dr. Dottie Patten
  Special Assistant to the President and Associate Vice President for OE
  dorothy.patten@csuci.edu
  805-437-8517
  Rush Hall | Office of the President