Need Help Now?

If you would like to speak to a clinician immediately, please call CAPS at 805-437-2088. If you reach the voicemail, select option 1 to access 24/7 phone counseling.



How to make an initial appointment:

  1. Call (805-437-2088) or visit CAPS (BTE 1867) during regular business hours to make an appointment with a clinician or schedule consultation/outreach. CAPS does not schedule therapy appointments online or via email. Special accommodations can be arranged, if needed.

  2. Schedule an appointment with an administrative assistant and voice any preferences you may have (e.g., male or female clinician). Please let the administrative assistant know if it is urgent and you need a same day triage/crisis appointment.

  3. Arrive 20 minutes early to your appointment to complete required forms. To ensure confidentiality, forms can only be completed in the office and are not available online.

  4. Follow-up appointments will be scheduled with your clinician or an administrative assistant.

  5. Consider trying these self-care practices while you wait for an appointment. 

Available Services 

Individual counseling 

Individual counseling is a personal opportunity to receive support and experience growth during challenging times in life. Individual counseling can help one deal with many personal topics in life such as anger, depression, anxiety, substance abuse, marriage and relationship challenges, parenting problems, school difficulties, career changes, etc. See our individual counseling section for additional information. 

Group counseling 

By nature, human beings are social and talking in a group can provide you with learning opportunities not achievable in individual treatment. CAPS is pleased to share opportunities for you to get together with your peers to talk in confidence about what disruptive life experiences you are having and how to help yourself overcome them. See our group counseling section for additional information. 

Psychiatric consultation 

A psychiatric consultation is a comprehensive evaluation of the psychological, biological, medical and social causes of emotional distress. Psychiatric consultation and treatment is available for CI students whose mental health concerns might indicate the need for medication in addition to therapy. Our CAPS psychiatrist will meet with students to assess whether medication is appropriate and, if so, prescribe it accordingly.  An appointment with the psychiatrist can be scheduled after you meet with a staff clinician for an initial assessment.

Crisis intervention 

Crisis can be defined as one’s perception or experience of an event or situation as an intolerable difficulty that exceeds the person’s current resources and coping mechanisms. Through talking about what happened and the feelings about the situation, while developing ways to cope and solve problems, crisis intervention aims to assist the individual in recovering from the crisis and to prevent serious long-term problems from developing. Research documents positive outcomes for crisis intervention, such as decreased distress and improved problem solving. See our crisis intervention section for additional information. 

24/7 Phone counseling 

CAPS offers 24/7 phone counseling services for students who are in distress. Faculty, staff, and loved ones who are concerned about a student can also access these services. If you are on campus and have a life threatening situation, call University Police at 911.  When not on campus, call 911 or have a family member or friend take you to a local emergency room or urgent care clinic. See our 24/7 phone counseling section for additional information. 

Consultation with faculty, staff, and loved ones 

If you are unsure of how to handle a specific student, call Counseling and Psychological Services at 805-437-2088. A brief consultation may help you sort out the relevant issues, explore alternative approaches and identify other resources. See our consultation section for additional information. 


Outreach provided by CAPS staff is an activity of providing psychoeducational services to students, faculty, and staff who might not otherwise have access to those services in the community. By providing outreach, we aim to meet those in need of services where they are located. See our Outreach page for additional information on the types of workshops we offer and to submit an Outreach Request. (Insert this link

Relaxation room 

CAPS has a Relaxation Room that students can use, regardless of whether they are in counseling. This room includes a meditation cushion, yoga mat, and an Egg Chair. To use the Relaxation Room and Egg Chair, simply come to the CAPS office and express your interest. You can be alone in the room for up to 20 minutes and it is accessed on a first come - first served basis. See our relaxation room section for additional information. 

Psychoeducational resources 

Psychoeducation refers to the information offered to people to help empower them in an optimal manner. Psychoeducation or psychoeducational interventions encompass a broad range of activities that combine education and other activities such as supportive interventions. Psychoeducational interventions may be delivered individually or in groups and may be tailored or standardized. 

Couples counseling 

Every couple experiences ups and downs in their levels of closeness and harmony over time. This can range from basic concerns of stagnation to serious expressions of aggressive behavior. Marriage counseling or couples counseling can help resolve conflicts and heal wounds. Overall, couples counseling can help couples slow down their spiral and reestablish realistic expectations and goals. In order to receive couples counseling at CAPS, both partners must be CI students.