For more information about the current living on-campus environment, please visit our Fall 2020 COVID-19 Updates page.To speak to a live staff member, join us at any of our Housing & Residential Education Zoom Q&A Sessions.

There are answers to a variety of frequently asked questions on this page, including those listed in each category below:

Application Process

  • I am a freshman/transfer student – how do I apply for housing?
  • I filled out the online application; how can I be sure you have received it? 
  • What if I need specific accommodations based upon my disability need?
  • Is the housing application fee refundable?
  • Is on-campus housing guaranteed if I turn in the application?
  • How will I receive communication from Student Housing regarding my status in the applicant to resident process?

Money Matters

  • What is the cost of living in student housing and what does that include? 
  • What does it cost to live off-campus in the city of Camarillo? 
  • Do you have a payment plan?
  • What do I do if my financial aid does not cover all of my housing expenses? 
  • Will I receive regular billing statements regarding payment amounts and designated due dates? 

Living Arrangements

  • Can I choose my roommate?
  • When will I know who my roommate is? 
  • Are the residence halls co-ed? 
  • How will I know what supplies I should bring?
  • What if I do not like my room when I move in?

Application Process

Q: I am a freshman/transfer student – how do I apply for housing? [top]

A: Students who received an offer of provisional admission to CSU Channel Islands must complete a 3-step intent to enroll process. Instructions for doing so, along with the intent to enroll deadline, may be found in the Enrollment Guide that accompanied the offer of provisional admissions. Electronic Versions may be found here: 

After completing the intent to enroll, the Housing application will become available through myCI. In order to complete an online housing application, the $50 non-refundable housing application fee is required. It must be paid online prior to submission of the housing application. 

For more information, please see our Application page. 

Q: I filled out the online application; how can I be sure you have received it? [top]

A: Once you have completed and submitted your application, you will receive a confirmation page. This confirms your application was received. An application confirmation receipt will be sent to your Dolphin email account.

You must pay the non-refundable $50 housing application fee online before submitting your application.

A signed license agreement and your $1,500 Housing deposit must be received by the priority application deadline to confirm accommodations. If either is received after the deadline, you may be placed on a waiting list.

Q: What if I need specific accommodations based upon my disability need? [top]

A: CSU Channel Islands has a strong commitment to providing access to the University for all students and we have numerous apartments and suites that are ADA accessible. Students requiring special accommodations may apply based upon disability need via submission of the Disability Housing Accommodations Form, found on our Resources & Forms page. Completed forms must be received by the due dates. Failure to file a complete application by the due date will delay the review of the request and accommodations may not be available. Please visit the Disability Accommodations & Support Services (DASS) website for more information. 

Q: Is the $50 housing application fee refundable? [top]

A: This is a processing fee and is non-refundable.

Q: Is on-campus housing guaranteed if I turn in the application? [top]

A: Students who have submitted their housing application, license agreement, and made the housing deposit payment by the priority application deadline will be given priority for a bed space. Priority for a specific room assignment is determined by lottery for all students who meet the priority application deadline. Students applying after  the priority deadline will be placed on a waiting list and will be assigned after all students who met the priority deadline have been accommodated. 

Q: How will I receive communication from Student Housing regarding my status in the applicant to resident process? [top]

A: Our primary means of communication is the University-issued email address, referred to as Dolphin Email or myCI. We suggest you check your account frequently.

Money Matters

Q: What is the cost of living in student housing and what does that include? [top]

A: We are proud to offer excellent facilities and programs at a rate that is competitive with living accommodations off campus that do not offer the same convenience and social and educational experiences. Please see the Accommodations & Rates page for the current housing rates and additional information.

The rates include the following:

  • Your bed space (shared bedroom in Santa Rosa & Santa Cruz, shared or private bedroom in Anacapa, shared bedroom in Town Center). 
  • All utilities: Trash and recycling pick up, water, electricity, gas/steam, Internet connectivity, and cable television.
  • Maintenance services for the general upkeep of your suite or apartment and its amenities to maintain good operating condition.
  • Programs and activities which make living on campus such a fun, educational, and memorable experience. Most programs and activities are made available at no charge to our residents.
  • Use of a variety of community spaces including lounges, computer labs, study and meeting rooms, art and dance studios, exercise room, pool, and spa.
  • 24-hour staff support to assist with questions and issues related to your on-campus experience and to respond to emergency concerns as needed. 

Q: What does it cost to live off-campus in the city of Camarillo? [top] 

A: For informational purposes only, this rental rate estimate is provided in accordance with California Assembly Bill 990 which specifies that all CSU and UC campuses provide the typical market cost of a one-bedroom apartment in their local area. In the city of Camarillo, an average one-bedroom rental rate averages at $1,977 per month (not including utilities) as of May 2020 by Actual costs of room and board will vary. Many students living off-campus have roommates, which decreases their housing costs.

We hope that you will consider all the opportunities of living on campus which are not typically provided for students that live off-campus, such as the large number of programs, services, and 24-hour support that we provide. Also, it is easy to underestimate many hidden costs of renting off campus that can add up quickly such as gas, electric, cable, internet, and increased transportation costs. You can find more information about the benefits of living on campus by reviewing our website, and checking out the brief summary above where we talk about the cost of on-campus room and board. 

Q: Do you have a payment plan? [top]

A: Yes, we offer a Housing Installment Payment Plan (HIPP). The HIPP is a 3-payment plan in the fall, and a 4-payment plan in the spring. Please see the Payment Options & Deadlines page for more information.

Q: What do I do if my financial aid does not cover all of my housing expenses? [top]

A: Any fees not covered by financial aid must be paid by the due date of the term. Students who owe more than $3,000 out-of-pocket may opt to select a Housing Installment Payment Plan (HIPP) to pay the balance in more than one installment. The University applies your financial aid first to registration and student fees, second to housing fees, and third to any other outstanding payments that may be due.

Students wishing to use financial aid to pay for room and board fees must:

  1. Apply for Financial Aid on or before the Priority Filing Deadline.
  2. Provide any requested documents to the Financial Aid office before the deadline.
  3. For students desiring to use loan funds, all loan requirements should be completed as soon as possible and before the deadline.

Students who do not meet deadlines must be prepared to cover University fees through personal resources until which time financial aid can be fully processed, awarded, and funded.

Students whose financial aid is not posted in time are encouraged to sign up for a Housing Installment Payment Plan (HIPP) and a Tuition Installment Payment Plan (TIPP) online in myCI to reduce payments required out-of-pocket prior to the funding of financial aid. Students are responsible to pay any amounts due on payment due dates until your account is paid in full. Students must check their account information through myCI to determine if financial aid has been applied. Please see our Payment Options & Deadlines page for more information. 

Q: Will I receive regular billing statements regarding payment amounts and designated due dates? [top]

A: NO. It is the responsibility of the student to make necessary payment(s) by the published payment deadlines as outlined on the Student Business Services website and in the HIPP and TIPP. Late payments are subject to a $25 late fee and the placement of a hold on university records and services. Further, it is the responsibility of the student to check their myCI account regularly to remain up-to-date on their student account status. Please see our Payment Options & Deadlines page for more information. 

Living Arrangements

Q: Can I choose my roommate(s) for next year? [top]

A: You may request roommate(s). We make every possible effort to place students with mutual requests. Roommate preferences are made via your online housing application - select 'Search for Roommates'. Roommate requests can be made after the initial submission of your housing application, but must be submitted by the deadline to be considered. Please keep in mind the following important requirements when making a roommate request: 

  • You can search for potential roommates by their Dolphin name, matching profiles, or by specific profile questions. 
  • Before you can use profile matching or questions, you must build your own profile. Then, select 'Include in roommate searching process'. 
  • Spelling counts! If you misspell a name or give an incorrect Dolphin name you will not find the person using the search feature. You must have the correct spelling of your requested roommate’s name as it is reflecting in their CSUCI student record. For example, Bill Smith may show as ‘William Smith’. Make sure to include the three-digits following the student's name (which is the part of their myCI email address before the @ sign). For example: johnathan.doe123. For best results, please confirm the accurate spelling of your preferred roommate’s name prior to completing your housing application.
  • If you or the person you are searching for does not have a completed Housing application, a paid deposit or fee deferral, AND a signed license agreement, you will not find each other using the search feature. 
  • If the person you are searching for is not eligible for the same room type as you, you may not find them using the search feature. 
  • If you selected a mixed-gender room assignment preference, you will only be able to search for students who also selected that preference. 
  • For roommate requests to be considered, all parties must accept each other's request in the Housing portal no later than the designated deadline date. NOTE: Unconfirmed roommate requests, or matching roommate requests which exceed the capacity of the room, cannot be honored. 
  • CSUCI is not able to provide or confirm information regarding another students' Housing status or name spelling. 

Q: Will I know who my roommates are before the move-in date? [top]

A: For students who meet the application and license agreement deadline, roommate assignments will be completed and disseminated via email and on the student housing portal in early to mid August. 

All other applicants (Freshmen, Transfers, International Students, Returning CSUCI Students) that submitted a housing application after the priority application deadline will be accommodated on a first-come, first-served basis according to space availability. Information applicable to room assignment location and bed type will be communicated as assignments are made.  

Q: Are the residence halls co-ed? [top] 

A: The residence halls are co-ed in the sense that there may be students of different genders living in the same floor, hallway, pod, or building together. The default room assignment preference in the Housing application is to reside in a gender-specific room, suite, or apartment. However, the Housing application features the ability for students to select from multiple gender room assignment preferences, described as: 

  • Gender-specific: Room selection with shared rooms, suites, and/or apartments assigned according to birth sex; males with males or females with females. This is the default setting in the application. 
  • Mixed-gender: You prefer to live with student(s) of different sex or gender in the same room, suite, and/or apartment. HRE places no restrictions on the gender of your roommate(s) or suite/apartment-mate(s). 

Students interested in mixed-gender Housing must apply following the same processes and deadlines of all applicants. Selection of mixed-gender assignment preference will allow for other applicants who have selected the same gender assignment preference to be included with roommate groups. Students are not required to explain their interest in a mixed-gender accommodations. 

Please note the following: 

  • If there is a vacancy in a mixed-gender assignment, HRE will attempt to fill the vacancy by assigning student(s) who are interesting in living in a mixed-gender space to the accommodations. 
  • If HRE is unable to fill the vacancy, we may relocate the remaining residents to another assignment within the same village to accommodate a mixed-gender preference, as available, or convert the mixed-gender bedroom, apartment, or suite, normally occupied by two students, to a single-sex assignment to consolidate and fill the vacancy. 

Mixed-gender Housing options provide students increased choice in selecting roommates in order to respect and support the various needs of our students. In addition, it provides more options for students who do not wish to live in traditional room arrangements. This further demonstrates support for the college's non-discrimination policy with respect to gender, sexual orientation, gender identity, and gender expression. 

If you have additional questions or want more information about our assignment or Housing options, please contact or (805) 437-2733. 

Q: How do I know if I should bring shared items for my room or if my roommate is bringing them? [top]

A: Once the roommate matching process is complete, you will receive the contact information of your apartment-mates, roommate(s), or suite-mates. You will have the opportunity to contact each of them via email and coordinate items each roommate will bring and/or can share in purchasing. We advise all residents to hold off on purchasing shared items until contact has been made with all roommates. You can view our Move-In Information page to see what items are included or not included in your bedroom, suite, or apartment. 

Q: What if I do not like the room I am in when I move in? [top]

A: There is a mandatory two-week waiting period after the start of the semester before we accept requests for room changes. This time period allows for students to become acclimated to their new environment and acquainted with one another. During this settling-in period, we encourage students to make their best effort to get to know their roommate(s), learning each other’s similarities and differences, and to communicate with each other respectfully. If an issue is not resolved by speaking to the roommate(s) directly, the resident may then consult with their RA for further guidance. 

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